oneAPI Registration, Download, Licensing and Installation
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Cannot access/manage my registered HPC toolkit

hpckims
Beginner
‎10-25-2022 06:35 AM
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I purchased a HPC toolkit on Nov 22, 2021  which appears on My Intel Dashboard. When I click Manage License button it first goes to https://registrationcenter.intel.com/en/products/license/[my serial number]/ then redirects to 'You have no registered products yet, please register one' page. If I enter my serial number to register, it says 'Serial number is already registered'. How can I manage my license? I need to transfer it to my colleague but cannot access. 

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ArpanB_Intel
Moderator
‎10-25-2022 09:53 AM
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Hi Jiwon, since we see that you have already created an internal Priority Support ticket on this issue, we will go ahead and close this thread.


If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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