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Cannot download oneapi base toolkit

mjr-deltares
Beginner
290 Views

Hi,

Is it just me or is the download of the toolkits broken (2023.0). I tried getting base (and hpc) from this page

Download the Intel® oneAPI Base Toolkit

using MS Edge and Chrome, with and without signing in, with incognito mode and without.

 

 

0 Kudos
1 Solution
Soumya_M_Intel
Moderator
261 Views

Hi mjr-deltares,


Thanks for posting your concern on the forum. We apologize for the inconvenience caused. However, we appreciate you contacting us regarding it. The issue is occurring due to a technical glitch. However, please be assured as our internal team working on it. It will be resolved soon.


In the meantime, as a workaround, kindly go through the below steps. You may find them helpful in resolving your concern.


  • Try clearing your cookies, cache and system temporary files before using an Incognito Tab to visit the same links.

 

Intel® oneAPI Base Toolkit Link: https://www.intel.com/content/www/us/en/developer/tools/oneapi/base-toolkit-download.html


Intel® oneAPI HPC Toolkit Link: https://www.intel.com/content/www/us/en/developer/tools/oneapi/hpc-toolkit-download.html


  • Select as per your requirements.

 

  • A request to "Sign In or Sign Up" would appear now. Select the option to proceed with the download just under it, as "Continue as a Guest (download starts immediately)->".


Note: Make sure that you are not signed in during the entire process.


This shall start the download. However, please feel free to let me know if the issue persists. Kindly update us if it has been resolved. 


Hope you have a nice day ahead.


Regards,

Soumya


View solution in original post

3 Replies
Soumya_M_Intel
Moderator
262 Views

Hi mjr-deltares,


Thanks for posting your concern on the forum. We apologize for the inconvenience caused. However, we appreciate you contacting us regarding it. The issue is occurring due to a technical glitch. However, please be assured as our internal team working on it. It will be resolved soon.


In the meantime, as a workaround, kindly go through the below steps. You may find them helpful in resolving your concern.


  • Try clearing your cookies, cache and system temporary files before using an Incognito Tab to visit the same links.

 

Intel® oneAPI Base Toolkit Link: https://www.intel.com/content/www/us/en/developer/tools/oneapi/base-toolkit-download.html


Intel® oneAPI HPC Toolkit Link: https://www.intel.com/content/www/us/en/developer/tools/oneapi/hpc-toolkit-download.html


  • Select as per your requirements.

 

  • A request to "Sign In or Sign Up" would appear now. Select the option to proceed with the download just under it, as "Continue as a Guest (download starts immediately)->".


Note: Make sure that you are not signed in during the entire process.


This shall start the download. However, please feel free to let me know if the issue persists. Kindly update us if it has been resolved. 


Hope you have a nice day ahead.


Regards,

Soumya


mjr-deltares
Beginner
236 Views

Hi,

Thanks for your quick response. I think the glitch has been resolved and I am now able to download the installer files without any workarounds.

Best regards

 

Soumya_M_Intel
Moderator
153 Views

Hi mjr-deltares,


Thanks for your update & for accepting our solution. Glad to know that your concern is resolved. Proceeding further we are closing this thread.


However, if you need any additional information, please feel free to post a new question as this thread will no longer be monitored by Intel®. We are always here to assist you.


Hope you have a great day ahead!


Regards,

Soumya


Reply