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Has anyone had a bluescreen installing oneAPI Base Toolkit 2021.3?

Mark_Lewy
New Contributor III
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I tried installing the oneAPI Base Toolkit 2021.3 after installing 2021.2 (Base and HPC) and my laptop bluescreened near the end of installation.

Here's the stack trace from the minidump:

[0x0] nt!KeBugCheckEx
[0x1] nt!KiBugCheckDispatch + 0x69
[0x2] nt!KiPageFault + 0x469
[0x3] vtss + 0x1325
[0x4] 0xffff8980b4ae0180
[0x5] vtss + 0xac98
[0x6] 0xffff8980b3fde180

I believe vtss.sys is a vTune device driver.

Is it worth me trying to install this again?

I have an active support for parallel studio, so could also open a new case, if necessary.

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1 Solution
Mark_Lewy
New Contributor III
360 Views

Update:  installing again completed OK (and was very quick - presumably the original install had checkpointed what it done).

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Mark_Lewy
New Contributor III
361 Views

Update:  installing again completed OK (and was very quick - presumably the original install had checkpointed what it done).

Reply