oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions for Intel oneAPI Toolkits, Intel Parallel Studio XE and Intel System Studio

How can I download a new license file?



I was a registered user of Intel Parallel Studio XE Cluster Edition for Linux with my old email address, which is not working now. I was told by an Intel Support person  that my old account was deleted because of no access for a long time.

The person told me that I have to create a new account, and I did it. But I could not register the serial number because I encounter an error message like "the serial number has been already registered."

My point is to recover my purchase history so that I can download a new license file for the product (and possibly softwares). The old license files does not work now. 

I used a previous link to download the license file. But I could not receive the file; I am guessing the system sent the file to my old email address.



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