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Intel Software Manager

ml48doxo
Beginner
1,025 Views

Hello,

I recently bought the oneAPI Base & HPC Toolkit (Single-Node) in April 2021. I downloaded Intel® Parallel Studio XE Composer Edition for using Fortran compiler, because i had to do some calculations with Fortran subroutines in ABAQUS. The compiler works well.

Now after 1.5 year. I have the Problem to connect to Intel Server via Software Manager. The licences column in the software manager shows: "There are no licenses found on your machine" (see pic. 1).  If i want to add my serial number, the software manager says: "Please check your internet connection. Intel Manager is unable to connect to Intel Software Development Products Registration Center." (see pic. 2).

I had not change my internet connection during the last 1.5 years.

Have somebody any experience with this error.

Regards,

Moritz

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ArpanB_Intel
Moderator
1,001 Views

Hi Moritz, recently Intel® Software Manager servers went down permanently. This was the reason why you were encountering the error while using the Intel® Software Manager. Please note that post 2020 when the transition from Intel® Parallel Studio XE had happened, Intel® Software Manager went out of support. However, the servers were still active until now.


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ArpanB_Intel
Moderator
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Moritz, unfortunately we were unable to hear back from you.


If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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