Intel oneAPI Base Toolkit installing failed 2021.2

[yanxxcug]

Hi Team,

I was trying to install OneAPI base toolkit but failed with an error. 

  Operating System：Windows 10 Professional 21H2；

  OneAPI base toolkit version：w_BaseKit_p_2021.2.0.2871_offline；

  VS version：Visual Studio 2019

I have attached the screenshot for your reference.  Please check and advise.

Thank you,

yan

[ArpanB_Intel]

Hi Junjie, please follow the below steps:

1. Close Intel® installers if any.
2. Uninstall all Microsoft Visual Studio instances and Visual Studio Installer.
3. Important: check that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does not exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using
4. REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll
5. command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.
6. Uninstall older Intel® Parallel Studio XE and Intel® oneAPI products.
7. Install required versions of Microsoft Visual Studio supported by the Intel® Parallel Studio XE. See the full list here. For the Intel® Parallel Studio XE 2020 Update 4, the supported versions are Visual Studio 2017 15.9 and Visual Studio 2019 16.7.2.

[yanxxcug]

Hi, ArpanB_Intel,

   Thank you very much for your information. I followed your suggestions but the OneAPI base toolkit installation still failed. Maybe it is related to the version of the Visual Studio? I use the vs_community__2019 16.11.16 installer . I don't knot how to find the Visual Studio 2019 16.7.2 installer. 

Thank you very much.

Junjie

[ArpanB_Intel]

Junjie, do you have any older version of the Intel® software installed with you? If so, could you share the versions of the software installed?

Also, please share if you have any other version of Visual Studio installed or not.

[yanxxcug]

Hi, ArpanB_Intel,

   Thank you  for your reply. I have checked that there is no other  Intel® software installed, also no other version of Visual Studio installed except for Visual Studio 2019 16.11.16.

the error info is as follows.

[ArpanB_Intel]

Junjie, we have contacted you internally and shared few downloadable files with you. Please check your inbox for further updates.

[ArpanB_Intel]

Junjie, unfortunately we were unable to hear back from you.

If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.