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OneAPI 2023 installation fails


I could not remove the previous installation (OneAPI 2021; repairing fails, removing fails, updating fails), so I removed as much as I could manually.

The new release 2023 fails to install. Log is attached. The problem is the same as when v2021 was installed: it fails at

operation ',v=2023.0.0-25547'

I have VS2019 (enterprise) and VS2022 (enterprise) on Windows 10 (enterprise) with cuda 11.8.
Please advise or share a powershell script rather than asking to wait for a new release.

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4 Replies

Hi Mathieu, please share the below information with us:

- License serial number

- OS build on which you are installing the software

- Is the installer an online or an offline package?

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Screenshots of the error screen

We would like to know.

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  1. Windows 10 19045.2364
  2. offline
  3. VS2019 v16.11.22, VS2022 v17.4.3
  4. OneAPI 2021.1.1 was the last successful installation, which actually failed to be repaired/updated/removed. I tried several 2022 releases without success and did let go, until release 2023.
  5. screenshot is attached; it seems that the compatibility tool is the culprit.

Screenshot (317).png

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Mathieu, thank you for sharing the information.

We generally do not recommend our users to not manually delete the files as it does not clean all the instances. We suggest you to perform a clean install after a cleanup of your system.

Please visit here>, and scroll down to the Remove all with InstallCleanup.exe section and follow the steps.

Make sure you remove VS 2019 after you have uninstalled VS 2022. This should remove any remaining traces of all the versions installed.

Post that, proceed with the re-installation of the Visual Studio version you are looking for. If you want VS 2019 and VS 2022 to be installed together, proceed with the installation of VS 2019 first and then VS 2022. Please make sure that you select the right VS build versions. To check the compatibility list, visit here:

During the installation of both the VS versions, make sure you manually select the Desktop Development with C++ workload. For guidance on how to do that, visit here:

Once that is done, proceed with the installation of the toolkit.

We await your findings.

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Mathieu, unfortunately we were unable to hear back from you.

If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.

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