oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions related to download, Installation and licensing for Intel oneAPI Toolkits and software development tools.

Product Activation issue

BaltejGandhi
Beginner
494 Views

Hi Support,

 

I am trying to activate intel parallel studio Xe pro I am getting belwo error. 

 

Connection error!

Please check your intrenet connection. intel software Manager is unable to connect to intel software development porducts registration centre.

 

Your help will be relly appricated

 

 

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Vipin_S_Intel
Moderator
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Hi Baltej, Intel® has decided that Intel Parallel Studio XE, All Editions, All Versions are not supported anymore. We urge users to upgrade to the latest version of Intel® developer tools. The unsupported versions do not include the latest functional and security updates. These versions are targeted to be removed after a period. We understand that this might be challenging, but it's important to note that the users with active priority support can only access older product versions.

 

For more information refer to the link: https://www.intel.com/content/www/us/en/developer/articles/release-notes/oneapi-supported-product-versions.htm, and scroll down to the Unsupported Product Version.

 

Intel® oneAPI users with active Intel Priority Support can access older versions via a secure portal you gain access to as part of your support subscription. 

 

FAQ's Priority Support Link: https://www.intel.com/content/www/us/en/developer/get-help/faq-priority-support.html


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Vipin_S_Intel
Moderator
403 Views

Hi Baltej, unfortunately, we were unable to hear back from you. 


If you have any further queries, please post a new question, as this thread will no longer be monitored by Intel®. 


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