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Re: Always failed to install...

bevin_b_
New Contributor I
723 Views

I have exactly the same problem

I am running Windows 10 Pro, 0.0.19045 build 19045

(1) YOU DON'T EVEN HAVE TO INSTALL VISUAL STUDIO.
IF YOU TRY TO INSTALL THIS KIT ON A FACTORY FRESH W10 64 SYSTEM THE SAME HANG HAPPENS.

Makes me wonder what testing was done.

 


(2) I have done a reset-to-factory, and a fresh installed of VS 2019  with Python and Desktop C++

Visual Studio was NOT run

I then run w_BaseKit_p_2023.0.0.25940 online installer and after a couple of screens it puts up a large white rectangle and does nothing

Nothing Nothing NOTHING else is installed and nothing has been installed twice

Microsoft Visual Studio Community 2019
Version 16.11.24
VisualStudio.16.Release/16.11.24+33328.57
Microsoft .NET Framework
Version 4.8.04084

Installed Version: Community

Visual C++ 2019 00435-00000-00000-AA328
Microsoft Visual C++ 2019

ASP.NET and Web Tools 2019 16.11.115.10959
ASP.NET and Web Tools 2019

C# Tools 3.11.0-4.22108.8+d9bef045c4362fbcab27ef35daec4e95c8ff47e1
C# components used in the IDE. Depending on your project type and settings, a different version of the compiler may be used.

Cookiecutter 16.11.21196.2
Provides tools for finding, instantiating and customizing templates in cookiecutter format.

IntelliCode Extension 1.0
IntelliCode Visual Studio Extension Detailed Info

Microsoft JVM Debugger 1.0
Provides support for connecting the Visual Studio debugger to JDWP compatible Java Virtual Machines

Microsoft MI-Based Debugger 1.0
Provides support for connecting Visual Studio to MI compatible debuggers

Microsoft Visual C++ Wizards 1.0
Microsoft Visual C++ Wizards

Microsoft Visual Studio VC Package 1.0
Microsoft Visual Studio VC Package

NuGet Package Manager 5.11.2
NuGet Package Manager in Visual Studio. For more information about NuGet, visit https://docs.nuget.org/

ProjectServicesPackage Extension 1.0
ProjectServicesPackage Visual Studio Extension Detailed Info

Python 16.11.21196.2
Provides IntelliSense, projects, templates, debugging, interactive windows, and other support for Python developers.

Python - Profiling support 16.11.21196.2
Profiling support for Python projects.

Python - VC Project Support 16.1.19129.1
Provides support for launching C++ projects with Python debugging enabled.

Visual Basic Tools 3.11.0-4.22108.8+d9bef045c4362fbcab27ef35daec4e95c8ff47e1
Visual Basic components used in the IDE. Depending on your project type and settings, a different version of the compiler may be used.

Visual Studio Code Debug Adapter Host Package 1.0
Interop layer for hosting Visual Studio Code debug adapters in Visual Studio

Visual Studio Tools for CMake 1.0
Visual Studio Tools for CMake

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-4A3AROF
System Manufacturer VMware, Inc.
System Model VMware7,1
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-8809G CPU @ 3.10GHz, 3096 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date VMware, Inc. VMW71.00V.18452719.B64.2108091906, 8/9/2021
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Intel Corporation
BaseBoard Product 440BX Desktop Reference Platform
BaseBoard Version None
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2251"
User Name DESKTOP-4A3AROF\Bevin
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 13.1 GB
Total Virtual Memory 18.9 GB
Available Virtual Memory 16.2 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Not Available
Virtualization-based security Not enabled


(2) I have the same problem with VS 2022 - again a factory reset system

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1 Solution
bevin_b_
New Contributor I
657 Views

I am stunned.   

When I first saw your reply I thought it was so far out in left field that it couldn't possibly be right - but I put my qualms aside,   shut down the VMWare 16 system, turned off the 3D Accel, rebooted, tried to install OneAPI 2022 - and it sailed right through the previous problem and charged right into the full install without a hiccup.


Kudos to whoever figured this out.

Bad thoughts about the person who thought that making the initialization of the installation of performance libraries be sensitive to 3D Graphics acceleration was a good idea.   If you build overly complicated products, they will fail in all kinds of whacky ways.

View solution in original post

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3 Replies
ArpanB_Intel
Moderator
668 Views

Hi Bevin, this could be an issue with the Graphics driver for the display. Could you turn off the 3D enhancements and proceed with the installation again?


We would like to know.


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bevin_b_
New Contributor I
658 Views

I am stunned.   

When I first saw your reply I thought it was so far out in left field that it couldn't possibly be right - but I put my qualms aside,   shut down the VMWare 16 system, turned off the 3D Accel, rebooted, tried to install OneAPI 2022 - and it sailed right through the previous problem and charged right into the full install without a hiccup.


Kudos to whoever figured this out.

Bad thoughts about the person who thought that making the initialization of the installation of performance libraries be sensitive to 3D Graphics acceleration was a good idea.   If you build overly complicated products, they will fail in all kinds of whacky ways.

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ArpanB_Intel
Moderator
631 Views

Bevin, thank you for accepting our solution. We are glad that the issue has been resolved. We thank you for sharing your valuable feedback with us and we completely understand your point. We have also passed on your feedback to our internal teams.


Having said that, if you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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