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Re: Re: Intel oneAPI base toolkit 2021 fails to install on windows 11

olgaz
Beginner
1,026 Views

This thread is a continuation of the threads:

https://community.intel.com/t5/oneAPI-Registration-Download/Intel-oneAPI-base-toolkit-2021-fails-to-install-on-windows-11/m-p/1507952#M5654

and

https://community.intel.com/t5/oneAPI-Registration-Download/Re-Intel-oneAPI-base-toolkit-2021-fails-to-install-on-windows-11/m-p/1513305/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExMNk80NDAwV1pEM1c2fDE1MTMzMDV8U1VCU0NSSVBUSU9OU3xoSw#M5798

 

I believe it would be useful for other users if we could have the whole story together.

I have just got an answer from Microsoft where I raised the ticket for the .dll issue that crashed Visual Studio. PFB:

"Unfortunately replacing the dll is not a viable fix for this issue as VS requires specific dll's in order to function properly. I would recommend reinstalling/repairing VS to put the original dll back in place so that VS has all the required dll's. Changing the dll's is generally not a good idea as it can cause various issues, including crashes.
In regard to the issue with the installation of Intel oneAPI toolkit, we recommend that you ask Intel to log a ticket with us about the installation issue and that they share the info they have on that issue with us so that our extensibility team can take a look into that installation problem".

In this regard @ArpanB_Intel could the Intel team please log a ticket with Microsoft to solve this problem? Thanks.

 

BR,

Olga

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RahulC_Intel
Moderator
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Hi Olga, we would like to inform you that the Intel® oneAPI 2021 is unsupported on Windows 11. For more information refer to the link: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intel-compilers-compatibility-with-microsoft-visual-studio-and-xcode.html


Intel® has decided that Intel® oneAPI Toolkits Versions: 2023.1.0 and earlier are not supported anymore. We urge users to upgrade to the latest version of Intel® developer tools. The unsupported versions do not include the latest functional and security updates. These versions are targeted to be removed after a period. For more information refer to the link: https://www.intel.com/content/www/us/en/developer/articles/release-notes/oneapi-supported-product-versions.htm, and scroll down to the Unsupported Product Versions.


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olgaz
Beginner
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Dear @RahulC_Intel , I am sorry to say that this is not helpful. If you could take a look at the initial thread where the discussion started, you could see that it all comes from incompatibility issues with Abaqus that both @blvb and myself are trying to use. The latest version of Intel® oneAPI Toolkit does not work with Abaqus. 

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RahulC_Intel
Moderator
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Hi Olga, we apologize for the inconvenienced caused. However as per the information shared by our internal team, we will not supporting the Intel® oneAPI 2023.1 and earlier toolkits anymore.


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olgaz
Beginner
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Hi @RahulC_Intel, could the team please provide a solution on what Abaqus users should do in this case?
It seems to me that in the previous threads indicated in my post the team was more supportive...

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RahulC_Intel
Moderator
935 Views

Hi Olga, we apologize for the inconvenience caused.


We would suggest you to contact Abaqus technical support by clicking here: https://www.3ds.com/support/, and checking for the compatibility requirements of Abaqus software with the latest release of Intel® oneAPI Toolkit 2023.2.



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RahulC_Intel
Moderator
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Hi Olga, unfortunately we were unable to hear back from you. 


If you have any further query, please post a new question as this thread will no longer be monitored by Intel®.


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