activation rights do not allow" setup error while installing IMSL

[Developper]

Hi 

Using Intel Parallel Studio XE Composer Edition for Fortran windows.

Trying to upgrade to version 2015 from 2013 . By doing so, getting errors of Activation rights dont allow this software to be installed.

Please support. 

Regards

Vijay 

[Soumya_M_Intel]

Hi Vijay,

Your comment on the prior thread has been turned into a separate post, for it to get addressed better. Please know the Intel® Parallel Studio XE version 2015 is an old and unsupported product version. It has undergone deprecation due to having a lack of functional and security updates over time. Resources for supporting such versions are none or close to none. You may refer to the below link for more information on supported and unsupported product versions.

Link: https://software.intel.com/content/www/us/en/develop/articles/intel-parallel-studio-xe-supported-and-unsupported-product-versions.html

However, understanding your situation, we would try to do our best to assist you to resolve the concern with the limited resources available to us. We have sent an email requesting a few details. Since they will contain private information, please get back to us with them via email.

Have a nice day ahead!

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

Thanks for the details. It has provided us with a better understanding of the concern. We have recently emailed back with elaboration on the full installer so that you can confirm it. We have also requested a few more details. Kindly let us know about them via email as well (since they contain the user's private information).

Looking forward to your findings. Have a nice day ahead!

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

Please let us know the requested details. They will allow us to look into the issue further.

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

Kindly get back to us with the version of the Intel® Software License Manager, as mentioned in our last private response. It will allow us to understand the issue better.

Have a nice day ahead.

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

We understand that you might be looking into the issue. However, this is to update you that we have not heard from you on our previous responses. Kindly get back to us with the requested information within the next 24 business hours to keep this thread active.

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

As requested earlier, please let us know the version of the Intel® Software License Manager installed on the server system. Kindly get back to us with the output of:

lmutil lmstat –a

from the server system. It will allow us to understand the situation better.

Have a pleasant day ahead.

Regards,

Soumya

[Soumya_M_Intel]

Hi Vijay,

We understand that you might be checking for the requested information. However, this is to update you that we have not heard from you on our previous responses. Please reply within the next 24 business hours to keep this thread active.

Regards,

Soumya