Related-changing-hostID

taglee · ‎08-02-2023

Hi,

I am writing to continue the unsolved problem discussed the link below. Unfortunatly I still have not been able to change the host ID to register a new license in the changed server PC.

community.intel.com/t5/oneAPI-Registration-Download/Related-changing-hostID/m-p/1484850#M5048

Best regards,

Taegoo Lee

ArpanB_Intel · ‎08-02-2023

Hi Taegoo, we have contacted you internally to gather some information. Please check your inbox and respond to us internally as the information is non-public in nature.

taglee · ‎08-04-2023

Dear sir or ma'am,

Thank you for your reply.

I have left the private information that you requested.

Please check it and let me know the next step.

Best regards,

Taegoo Lee

ArpanB_Intel · ‎08-04-2023

Taegoo, thank you for sharing the information. We were able to track down the license in our database.

Could you confirm the below information so that we can update the host information of the license?

New Host Name
New Host ID

We would like to know.

ArpanB_Intel · ‎08-11-2023

Taegoo, unfortunately we were unable to hear back from you.

If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.