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SLA for intel software prioiry support

SLA
Beginner
‎11-27-2022 05:31 AM
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Hi

 

I would like to get the formal  SLA for intel software prioiry support 

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ArpanB_Intel
Moderator
‎11-28-2022 06:17 AM
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Hi Ishai, the turn around time for the first contact is different for different Intel® products. Generally, it is around 24 business hours from the moment of raising a request.


For more information, visit here> https://www.intel.com/content/www/us/en/developer/get-help/faq-priority-support.html


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ArpanB_Intel
Moderator
‎12-02-2022 06:12 AM
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Hi Ishai, unfortunately we were unable to hear back from you.



If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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