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Unable to complete installation.

shengwu
Beginner
447 Views

I have a problem installing oneAPI base toolkit 2024.2.1.

I downloaded the file "w_BaseKit_p_2024.2.1.101" and i tried to complete the download process.

But I get the error Unable to complete installation.

Attached is the installation log files

 

Any assistance would be appreciated.

 

Thank you

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2 Replies
Vipin_S_Intel
Moderator
332 Views

Hi Wu Sheng, could you please share the below details with us?

 

  • Operating System build on which you are installing the product.
  • Version of Microsoft Visual Studio installed along with it's build version.
  • Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system.
  • Is the installer an online or an offline package? 
  • Resend the Installation Log files (Complete). 
    • The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs 

 

To assist you further, we would require these details.


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Vipin_S_Intel
Moderator
278 Views

Hi Wu Sheng, unfortunately, we were unable to hear back from you. 


If you have any further queries, please post a new question, as this thread will no longer be monitored by Intel®. 


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