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VTune install problems (Windows 11)

greenkalx8
Beginner
1,293 Views

First problem, the installer runs but appears only in the taskbar and cannot be restored or maximized or moved.

This is on Windows 11 with either online or standalone installers:
w_oneapi_vtune_p_2023.1.0.44348.exe
w_oneapi_vtune_p_2023.1.0.44348_offline.exe

 

Second problem, I switched to Safe Mode and then the install screen is shown. But the install fails whatever settings I choose (without Visual Studio plugin).

 

I partly suspect my company security policy, which only allows me to install when launched from the desktop.

 

I will attached logs.

Thank you for looking into this!

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5 Replies
ArpanB_Intel
Moderator
1,239 Views

Hi Mark, please share the below information with us:


- OS build on which you are installing the software

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Screenshots of the error screen


We would like to know.


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greenkalx8
Beginner
1,212 Views

Thanks for checking,

- OS build: Windows 11 Version 21H2 (OS Build 22000.2176)
- Visual Studio version 17.4.4 (Build number 17.4.33213.308)
- No other Intel Parallel Studio/oneAPI installed
- Screenshot attached

 

More info in the attachment VTune.7z on the first post.

 

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ArpanB_Intel
Moderator
1,171 Views

Mark, thank you for the information. We will soon get back to you with our findings.


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ArpanB_Intel
Moderator
1,004 Views

Mark, Intel® VTune™ Profiler 2023 has not been validated to be supported on Windows 11 prior to it's release. We suggest you to install the product on either of the below OS platforms if you are planning to install Windows:


  • Microsoft* Windows Pro & Enterprise 10
  • Microsoft* Windows 10 22H2, 11 22H2
  • Microsoft* Windows Server 2019, 2022


For more information, please visit here: https://www.intel.com/content/www/us/en/developer/articles/system-requirements/vtune-profiler-system-requirements.html


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ArpanB_Intel
Moderator
994 Views

Mark, unfortunately we were unable to hear back from you.



If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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