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cannot install HPC Toolkit

user5678
Beginner
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I am trying to install oneAPI HPC Toolkit and am not having any success.


The filename is w_HPCKit_p_2023.1.0.46357_offline.exe. (I also tried the non-offline version.)


I successfully installed w_BaseKit_p_2023.1.0.47256_offline.exe.


I have Visual Studio 2019 v16.11.26. I have Intel Parallel Studio (Fortran) installed.


Prior to Integrate IDE step, I get a warning "Intel Visual Fortran Compiler 19.1 Integration(s) in Microsoft Visual Studio is already installed". I click through that.


The install then runs but gets to "Intel oneAPI DPC++/C++ Compiler & Intel C++ Compiler Classic" during installation and then starts to rollback.


The install log has various warnings. I've copied the ones that contain the word "error" below; I can't attach the log file but can pull things if I know what to look for.


Any idea how to get this installed? Others here have had no issues, but they don't have the previous Fortran compiler.

 


LOG SET #1 (I removed the path info; I get this set of messages for various files:


06/05/2023 09:03:37:630 : 12280 : WARNING : <ManifestWrapper>: Can not load manifest '<<PATH>>/w_HPCKit_p_2023.1.0.46357_offline/packages/intel.oneapi.win.compiler.product,v=2023.1.0-46319/manifest.json', with error: 'Failed to load manifest file.
Cannot validate digital signature of JSON document <<PATH>>/w_HPCKit_p_2023.1.0.46357_offline/packages/intel.oneapi.win.compiler.product,v=2023.1.0-46319/manifest.json, signature is incorrect or signature file is missing.'
06/05/2023 09:03:37:630 : 12280 : MESSAGE : Skipping node for SizeFilter. Reason: Failed to load manifest file.
Cannot validate digital signature of JSON document <<PATH>>/w_HPCKit_p_2023.1.0.46357_offline/packages/intel.oneapi.win.compiler.product,v=2023.1.0-46319/manifest.json, signature is incorrect or signature file is missing.

 

LOG SET #2 (including this because indicates an "error"; this is an offline install):


06/05/2023 09:03:38:198 : 14944 : MESSAGE : Remote link 'https://software.intel.com/content/www/us/en/develop/documentation/get-started-with-intel-oneapi-hpc-windows/top/before-you-begin.html?cid=oth&campid=iags_install&source=installer' is valid. Trying to establish the connection.
06/05/2023 09:03:38:610 : 14944 : MESSAGE : DownloadManager: check internet connections status [Unknown error] code [0] url [https://software.intel.com/content/www/us/en/develop/documentation/get-started-with-intel-oneapi-hpc-windows/top/before-you-begin.html?cid=oth&campid=iags_install&source=installer]

 

LOG SET #3:

 

06/05/2023 09:06:43:298 : 13456 : MESSAGE : Starting execution of operation 'intel.oneapi.win.compilers-common.ide.common_vs2019,v=2023.1.0-43533'.
06/05/2023 09:06:43:298 : 13456 : MESSAGE : Installation of 'intel.oneapi.win.compilers-common.ide.common_vs2019'.
... (skipping messages) ...
06/05/2023 09:06:43:298 : 13456 : MESSAGE : <MetaVariablesManager> Requested value for 'NEED_VS2019_INTEGRATION' (onlyLookup==False).
06/05/2023 09:06:43:298 : 13456 : MESSAGE : <MetaVariablesManager> Var 'NEED_VS2019_INTEGRATION' is not defined, moving to look in the parent environment
06/05/2023 09:06:43:298 : 13456 : MESSAGE : <MetaVariablesManager> Requested value for 'NEED_VS2019_INTEGRATION' (onlyLookup==False).
06/05/2023 09:06:43:298 : 13456 : MESSAGE : <MetaVariablesManager> Returning previously defined value '1'
... (skipping messages) ...
06/05/2023 09:06:43:298 : 13456 : MESSAGE : Property 'NEED_VS2019_INTEGRATION' with value '1' is added to package manager command line arguments
... (skipping messages) ...
06/05/2023 09:06:45:141 : 13456 : MESSAGE : Install process finished with status 0 and exit code 1.
06/05/2023 09:06:45:141 : 13456 : ERROR : Installation of component has failed.
Component id: intel.oneapi.win.compilers-common.ide.common_vs2019, name: IDE Common for Visual Studio 2019, version: 2023.1.0-43533.
Error: Sequence execution failed.

06/05/2023 09:06:45:141 : 13456 : MESSAGE : Operation 'intel.oneapi.win.compilers-common.ide.common_vs2019,v=2023.1.0-43533' execution is finished with status Fail.
06/05/2023 09:06:45:141 : 13456 : ERROR : <StandardSequenceExecutor>: 'intel.oneapi.win.compilers-common.ide.common_vs2019,v=2023.1.0-43533' execution is failed. Rolling back all previous operations.

 

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6 Replies
ArpanB_Intel
Moderator
1,135 Views

Hi user5678, please share the below information with us:

 

- OS build on which you are installing the software

- Is the installer an online or an offline package?

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Screenshots of the error screen

- Installation Log files.

The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs

The default path for a log file for a Parallel Studio XE installation is: %temp%\pset_tmp_PSXE<version>_<username>

 

We would like to know.

 

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user5678
Beginner
1,131 Views

Hello.  Thanks for responding.  

 

Here are responses to your questions:

  • The OS is Windows 10 v22H2.
  • I tried both the online and offline installer; same results.
  • Visual Studio 2019 v16.11.26.
  • Both Intel Parallel Studio XE 2015 and Intel Parallel Studio XE 2020 Update 1 are installed.
  • I have attached the error screen.
  • I cannot attach the log files, but I can pull entries.  Please see my original post for the ones that mentioned errors/non-0 exit codes.  Are there others that would be useful?
  • I did not find any %temp%\pset_tmp_PSXE* files or directories.

 

My Visual Studio now displays popups when I open my solution.  I've attached that too.

 

 

 

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ArpanB_Intel
Moderator
1,093 Views

user5678, thank you for the update.

 

We will test the combination and share an update with you regarding this error as early as possible.

 

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user5678
Beginner
954 Views

Hi.  I was wondering if there is any update? 

 

I am getting close to try uninstalling, but I am unclear if that will require uninstalling Visual Studio.  

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ArpanB_Intel
Moderator
883 Views

Hi, please follow the below steps for uninstallation:


  • Close Intel® installers if any
  • Uninstall all Microsoft Visual Studio instances and Visual Studio Installer
  • Important: Check that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does not exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using

REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll

command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.



We would like to know.


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ArpanB_Intel
Moderator
816 Views

Hi, unfortunately we were unable to hear back from you.


If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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