intel oneAPI HPC Toolkit 2021.2 linux installation problems

[PatrickE]

We already installed Base Toolkit on our Linux Toolbox but we have issues with HPC Toolkit.

We always encounter errors when trying to install.

The error log is attached.

[Dilanjan_J_Intel]

Hi PatrickE, 

Thanks for posting your concern on the forum. Please provide the below information.

• The operating system's complete name, version and architecture.
• A copy of the error output.
• Are you trying to install using the online or offline package?

The above details would allow us to check further. 

Have a pleasant day ahead!

Regards,

Dilanjan

[PatrickE]

Hello Dilanjan,

Red Hat Enterprise Linux Workstation 7.7 with kernel version 3.10.0-1062.el7.x86_64

The entire log with errors is attached in the question I have.

We are using the offline package. We had no problems with the Base Kit.

Best regards

[Dilanjan_J_Intel]

Hi PatrickE,

Thanks for the information. Please also share the version of the Intel® oneApi Base toolkit you have installed.

Have a pleasant day!

Regards,

Dilanjan

[PatrickE]

Hello Dalinjan,

the Base Toolkit we installed is version 2021.2.0.2883

Best regards

Patrick

[Dilanjan_J_Intel]

Hi PatrickE,

Thanks for the information. Version 2021.3 is the latest version of the Intel® oneAPI toolkit. Please try the latest version of both Intel® oneAPI BaseToolkit and the Intel® oneAPI HPC Toolkit and see if this resolves the issue.

Note - Make sure to download and install first the Intel® OneAPI Base Toolkit and then add Intel® OneAPI HPC Toolkit or the toolkit of your choice. You may use the below link to do so.

Link - https://software.intel.com/content/www/us/en/develop/tools/oneapi/all-toolkits.html#base-kit

Regards

Dilanjan

[PatrickE]

Hello Dilanjan,

I know that there is a newer version. The thing is:

I want the 2021.2 version to work and not a newer version.

Could you please provide any help with this version?

Best regards

Patrick

[ChrisB_Intel]

PatrickE,

It looks like you are missing some of the associated dependencies. Can you make sure as part of your install you have at least all the yellow highlighted components below installed?

List of Available Packages

Component Name	Package Name	Platform	Dependencies
Intel® MPI Library	impi_rt impi-devel	linux-x64	N/A
Intel® Fortran Compiler (Beta) and Intel® Fortran Compiler Classic	fortran_rt	linux-x64 linux-x86	Intel® MPI Library Intel OpenMP* Runtime Library
Intel® CPU Runtime for OpenCL™ Applications	opencl_rt	linux-x64	oneTBB
Intel® oneAPI DPC++/C++ Compiler	dpcpp_cpp_rt	linux-x64	Intel® CPU Runtime for OpenCL™ Applications Intel OpenMP* Runtime Library
Intel OpenMP* Runtime Library	intel-openmp	linux-x64 linux-x86	N/A
Intel® oneAPI Threading Building Blocks (oneTBB)	tbb tbb-devel	linux-x64 linux-x86	N/A
	tbb4py	linux-x64	N/A
Intel® oneAPI Data Analytics Library (oneDAL)	dal dal-static dal-devel dal-include	linux-x64 linux-x86	oneTBB
	daal4py	linux-x64	oneDAL
Intel® Extension for Scikit-learn	scikit-learn-intelex	linux-x64	oneDAL
Intel® Integrated Performance Primitives (Intel® IPP)	ipp ipp-static ipp-include	linux-x64 linux-x86	N/A
Intel® Integrated Performance Primitives Cryptography	ipp_crypto ipp_crypto-static ipp_crypto-include	linux-x64 linux-x86	N/A
Intel® oneAPI Math Kernel Library (oneMKL)	mkl mkl-devel mkl-static mkl-include	linux-x64 linux-x86	Intel OpenMP* Runtime Library oneTBB
Intel® oneAPI Deep Neural Network Library (oneDNN)	onednn-cpu-gomp onednn-devel-cpu-gomp	linux-x64	N/A
	onednn-cpu-iomp onednn-devel-cpu-iomp	linux-x64	Intel OpenMP* Runtime Library
	onednn-cpu-dpcpp-gpu-dpcpp onednn-devel-cpu-dpcpp-gpu-dpcpp	linux-x64	Intel® CPU Runtime for OpenCL™ Applications Intel oneAPI DPC++/C++ Compiler Runtime
Intel® oneAPI Collective Communications Library (oneCCL)	oneccl-devel	linux-x64	N/A
Intel® Distribution of Modin* (via Anaconda distribution of the toolkit using the Conda package manager)	intel-aikit-modin	linux-x64	N/A
Intel® Low Precision Optimization Tool	lpot	linux-x64	N/A
Intel® Optimization for TensorFlow*	intel-tensorflow intel-tensorflow-avx512	linux-x64	N/A

[PatrickE]

All dependencies you listet are installed already.

We also tried the newer version you suggested:

l_BaseKit_p_2021.3.0.3219_offline.sh

l_HPCKit_p_2021.3.0.3230_offline.sh

We encounter an issue with installing the python package with the base toolkit, everything else works fine.

With the HPC Toolkit we receive the same error as with version 2021.2:

[root@***** 2021.08.13.15.10.19.340]# grep ERROR *

installer.2021.08.13.15.10.21.641049.log:08/13/2021 15:11:18:234 : 10385 : ERROR : <PreRequisiteProcessor> exception occured during unsupported file system check: ''nfs' is unknown file system type. Conversion to file system type is failed.'

installer.2021.08.13.15.10.21.641049.log:08/13/2021 15:12:36:801 : 10385 : ERROR : Installation of component has failed.

installer.2021.08.13.15.10.21.641049.log:08/13/2021 15:12:36:801 : 10385 : ERROR : <StandardSequenceExecutor>: 'intel.oneapi.lin.dpcpp-cpp-pro-fortran-compiler-common,v=2021.3.0-3350' execution is failed. Rolling back all previous operations.

installer.2021.08.13.15.10.21.641049.log:08/13/2021 15:12:50:195 : 10385 : ERROR : Install sequence execution status: Rollback

installer.install.intel.oneapi.lin.hpckit.product,v=2021.3.0-3230.2021.08.13.15.10.21.641030.log:08/13/2021 15:12:36:801 : 10385 : ERROR : Installation of component has failed.

installer.install.intel.oneapi.lin.hpckit.product,v=2021.3.0-3230.2021.08.13.15.10.21.641030.log:08/13/2021 15:12:50:195 : 10385 : ERROR : Install sequence execution status: Rollback

pm.intel.oneapi.lin.dpcpp-cpp-pro-fortran-compiler-common,v=2021.3.0-3350.2021.08.13.15.12.36.729205.log:08/13/2021 15:12:36:788 : 10887 : ERROR : extractWithFilter: exception caught: extract::archive_read_extract failed with: -20; . Please check that destination directory has appropriate permissions and quota limit is not reached for the user.

pm.intel.oneapi.lin.dpcpp-cpp-pro-fortran-compiler-common,v=2021.3.0-3350.2021.08.13.15.12.36.729205.log:08/13/2021 15:12:36:789 : 10887 : ERROR : Execution of step 5 failed with error: Failed to extract files from /var/intel/installercache/downloadcache/intel.oneapi.lin.dpcpp-cpp-pro-fortran-compiler-common,v=2021.3.0-3350/cupPayload.cup

pm.intel.oneapi.lin.dpcpp-cpp-pro-fortran-compiler-common,v=2021.3.0-3350.2021.08.13.15.12.36.729205.log:08/13/2021 15:12:36:800 : 10887 : ERROR : Error: Sequence execution failed.

[ChrisB_Intel]

Apologies for the delay, I missed your response. We are looking at this now.

Thanks

Chris

[ChrisB_Intel]

Apologies for the delay. Engineering got back to me this morning. They want the full install log from both the 2021.2, which you have provided, and the 2021.3 install log. They are also asking how much disk space you have left on this system?

Thanks

Chris

[Dilanjan_J_Intel]

Hi PatrickE,

Since I have not heard from you. This thread will no longer be monitored by Intel®. If you need further assistance, please post a new question

Regards,

Dilanjan