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Hi,
When attempting to install the latest version of oneAPI, I encountered the following error:
Please see attached files for the log files.
OS: CentOS Linux release 7.9.2009 (Core)
The issue seems to be due to quota of my home directory which I cannot change.
bootstrapper.2023.08.07.10.26.42.913284.log:08/07/2023 10:26:48:411 : 6187 : ERROR : extractWithFilter: exception caught: extract::archive_read_extract failed with: -20; . Please check that destination directory has appropriate permissions and quota limit is not reached for the user.
Using the '--extract-folder' resulted in the following error:
08/07/2023 10:26:05:640 : 5103 : MESSAGE : <Bootstrapper> >>> THE BOOTSTRAPPER IS LAUNCHED <<<
08/07/2023 10:26:05:640 : 5103 : MESSAGE : <Bootstrapper> Command line string: /scratch/optpar01/apps/src/oneAPI/2023.2.0/l_BaseKit_p_2023.2.0.49397_offline/bootstrapper --extract-folder=./
08/07/2023 10:26:05:641 : 5103 : MESSAGE : TranslationFile: Loaded file with translations /scratch/optpar01/apps/src/oneAPI/2023.2.0/l_BaseKit_p_2023.2.0.49397_offline/bootstrapper.en_US.qm for locale en_US
08/07/2023 10:26:05:641 : 5103 : MESSAGE : /scratch/optpar01/apps/src/oneAPI/2023.2.0/l_BaseKit_p_2023.2.0.49397_offline/bootstrapper is run with arguments: --extract-folder=./
08/07/2023 10:26:05:641 : 5103 : MESSAGE : CommandLineParserBase: Ignored unknown option '--extract-folder' with value './'.
08/07/2023 10:26:05:641 : 5103 : MESSAGE : CommandLineParser: all arguments parsed
08/07/2023 10:26:05:641 : 5103 : MESSAGE : Unknown option(s): --extract-folder
08/07/2023 10:26:05:641 : 5103 : MESSAGE : <Bootstrapper> >>> THE BOOTSTRAPPER FINISHED WITH CODE 3 <<<
Please kindly advise how to extract the installer to a scratch directory to circumvent quota issue.
Regards.
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Hi Viet-Duc, please share the below information with us:
- Full name of the Linux distribution on which you are installing the software
- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on your system
- Is the installer an online or an offline package?
- Screenshots of the error screen
- Installation Log files
The default path for a log file for a oneAPI installation is: opt/intel/oneapi/logs
The default path for a log file for a Parallel Studio XE installation is: /tmp/intel.pset.<user>.<machine>.<timestamp>.log
We would like to know.
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Hi, I will address your question as follow
1. Full name of the Linux distribution on which you are installing the software
-> Centos 7.9
2. Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on your system
-> There is no previous versions of oneAPI installed
3. Is the installer an online or an offline package?
-> Both online and offline package give same error.
4. Screenshots of the error screen
-> The screenshot is already included in my first post
5. Installation Log files
-> The log files are already attached in my first post.
Thanks.
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Viet-Duc, please note that Intel® oneAPI Base Toolkit 2023.2 is not supported on CentOS 7.9. We suggest you to install the toolkit on a supported OS platform.
For more information, please visit here: https://www.intel.com/content/www/us/en/developer/articles/system-requirements/intel-oneapi-base-toolkit-system-requirements.html
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Viet-Duc, unfortunately we were unable to hear back from you.
If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.
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