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oneAPI BaseKit install fails on new Win10 machine

KevinR
Beginner
‎03-04-2021 04:09 PM
833 Views

w_BaseKit_p_2021.1.0.2664_offline installer fails after a few seconds with error:  Unable to Setup Installer.  Online installer gives the same error.  The HPCkit installer gives the same error.

Brand new Dell Windows 10 workstation that meets all minimum requirements.  No GPU video card installed.

VS Community 2019 is installed in default location.  (vs_community__711671221.1614782319)

oneapi_error.jpg

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KevinR
Beginner
‎03-05-2021 12:58 PM
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I got past the error by removing this directory:    c:\program files (x64)\intel\oneAPI\

Something had the directory locked, so I had to reboot before deleting it.

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Soumya_M_Intel
Moderator
‎03-08-2021 10:13 AM
758 Views

Hi Kevin,


I was trying to replicate the issue at my end. However, I am glad that you were able to resolve it sooner. Proceeding further, I am closing the thread. Please create a new thread if there are any queries or concerns. Have a nice day!


Regards,

Soumya


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