oneAPI base toolkit fails to install

[andre_carvalho]

Greetings,

I'm trying to install the intel oneAPI base toolkit on a boot camp Windows install on my MacBook Pro. I've tried the online and offline installer and both occur the same error in the beggining of the installation. I've attached the log file below.

Thankful,

André Carvalho

[RahulC_Intel]

Hi Andre, please share the below information with us:

• OS build on which you are installing the software
• Version of Microsoft Visual Studio installed along with it's build version
• Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system
• Screenshots of the error screen

We would like to know.

[andre_carvalho]

Hi,

I don't have any Microsoft Visual Studio, Intel® Parallel Studio XE or Intel® oneAPI installled.

OS Build: 19045.3324

The log file and the screenshot of the error screen are attached below.

Thank you.

[RahulC_Intel]

Hi Andre, the path requires ASCII characters. Was the installation successful when you used ASCII characters for your Windows accounts?

We would like to know.

[RahulC_Intel]

Hi Andre, unfortunately we were unable to hear back from you. 

If you have any further query, please post a new question as this thread will no longer be monitored by Intel®.