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On win10 enterprise
1) install intel distribution for python v 2022.0.3
2) conda create -n foo
3) conda activate foo
4) conda install pytorch torchvision torchaudio cpuonly -c pytorch
5) multiple error msgs saying
"Could not find a suitable TLS CA certificate bundle, invalid path: <install location>\intelpython\latest\lib\site-packages\certifi\cacert.pem"
6) After this, the installation is dead - conda is not recognized.
A possible cause is that normally, <install location>\intelpython\latest is a shortcut for <install location>\intelpython\python3.9; at this point however, it's no longer a shortcut, and instead a normal folder. Deleting this folder and turning it back into a shortcut is not sufficient.
Possible contributing factor: I've installed/uninstalled this thing several times to fix unrelated problems... Am I failing to clean up after the uninstall?
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- Completely purged VS/oneapi/.condarc
- The .dll you mentioned no longer exists, so probably a good thing
- reinstalled oneapi, same bug
- deleted the latest soft link, and renamed python3.9 to latest
- now... it seems to work?
I have no idea why things behave the way they do, but my new workaround seems to be working. Minor inconvenience aside (start menu launcher missing, but I created my own .bat to call setvars.bat), I consider my issue resolved.
Thanks for your time.
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Hi Yinbo, please confirm the below scenarios:
- Do you have any older version of toolkits installed
- Did you manually uninstall the toolkits during the uninstallation process
- Do you have Microsoft Visual Studio installed? If so, please share the version with us
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1) I don't think so - I've only ever tried intel distribution for python
2) I started with auto uninstall via the provided .exe. Then I searched the disk for .conda/oneapi/other related folders and manually deleted those as well.
3) Microsoft Visual Studio Professional 2019 - Version 16.11.12
a) This didn't change, and I didn't have these errors on earlier attempts
b) Would removing integration help?
4) Forgot to add that I recently changed the install location from C:\program files\... to C:\users\<username>\... Is this potentially important?
For now, I've found out that shortcuts and softlinks are not the same... not that it matters, because the softlink is overwritten by a folder, leading to the same error. It seems that turning <install location>\intelpython\latest into a full copy of <install location>\intelpython\python3.9 seems to work for now (huge waste of HDD space, but it works for now).
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Yinbo, please follow the below steps>
- Close Intel® installers if any.
- Uninstall all Microsoft Visual Studio instances and Visual Studio Installer.
- Important: check that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does not exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using
- REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll
- command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.
- Uninstall older Intel® Parallel Studio XE and Intel® oneAPI products.
Install required versions of Microsoft Visual Studio supported by the Intel® Parallel Studio XE or Intel® oneAPI. See the full list here> Intel® Compilers Compatibility with Microsoft Visual Studio* and Xcode*.
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- Completely purged VS/oneapi/.condarc
- The .dll you mentioned no longer exists, so probably a good thing
- reinstalled oneapi, same bug
- deleted the latest soft link, and renamed python3.9 to latest
- now... it seems to work?
I have no idea why things behave the way they do, but my new workaround seems to be working. Minor inconvenience aside (start menu launcher missing, but I created my own .bat to call setvars.bat), I consider my issue resolved.
Thanks for your time.
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Yinbo, thank you for sharing the solution with us. We are glad that the issue has been resolved.
If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.

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