Analyzers
Talk to fellow users of Intel Analyzer tools (Intel VTune™ Profiler, Intel Advisor)
5039 Discussions

VTune error: This analysis type is not applicable to the current machine microarchitecture.

-Light-
Novice
2,900 Views

Hi, all.

When I launch VTune for Fortran project, see error:

This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor. If this is a new Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, please contact Online Service Center for an NDA product package.
 
This analysis type is not applicable to the current machine microarchitecture
 
CPU is Intel(R) Core(TM) i7-12700H 16G RAM
VTune Profiler 2024.1

I saw the same issue mentioned in a related thread, but that was for the i7-2600K. I'm using the 12th Gen Intel® Core™ i7-12700H processor and the latest version of VTune 2024.1. Why am I still experiencing this problem?
What can be done to fix this?
Thanks in advance
30 Replies
yuzhang3_intel
Moderator
2,145 Views

Is it Windows 11? The current VTune release doesn't support some of the latest Windows 11 builds. A similar question was discussed on the forum.

https://community.intel.com/t5/Analyzers/VTune-vtss-sample-driver-don-t-support-Windows-11-24H2-yet/m-p/1587035#M24535

 

0 Kudos
-Light-
Novice
2,138 Views

No, I'm actually using Windows 10 IoT Enterprise 22H2

0 Kudos
-Light-
Novice
2,122 Views

I'm actually using Windows 10 IoT Enterprise 22H2, Does the current Vtun release also not work with Windows 10 IoT Enterprise 22H2?

0 Kudos
yuzhang3_intel
Moderator
2,112 Views

It should support for 22H2. Could you check if the VTune driver is ready?

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>sep.exe -version
WARNING: Windows Defender Antivirus may interfere PMU counter accesses which can fail to collect data in the collection. Please turn off Real Time Protection toggle switch and re-run the collection. Refer to SEP User Guide for more details.
Sampling Enabling Product Version: 5.43 built on Nov 1 2023 22:56:57
SEP Driver Version: 5.47 (public)
PAX Driver Version: 1.0
Platform type: 148
CPU name: Intel(R) microarchitecture code named Alderlake-P
PMU: alderlake
Driver configs: Maskable Interrupt, OFFCORE OFF (by OS security), REGISTER CHECK ON
Virtualization platform: Host VM on Hyper-V with VBS enabled
Copyright(C) 2007 Intel Corporation. All rights reserved.

 

and check the status and install driver when needed.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -s
Checking sepdrv5 driver path...OK
Checking sepdrv5 service...
Driver status: the sepdrv5 service is running
Checking sepdal driver path...OK
Checking sepdal service...
Driver status: the sepdal service is running
Checking socperf3 driver path...OK
Checking socperf3 service...
Driver status: the socperf3 service is running
Checking vtss driver path...OK
Checking vtss service...OK

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -i

0 Kudos
-Light-
Novice
2,103 Views

The VTune driver does not seem to be ready.
I ran C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64> sep.exe-version without any output.

Light_0-1716455528545.png

 

 

0 Kudos
-Light-
Novice
2,102 Views

Failed to start vtss service; error code: 1058
Light_1-1716455734973.png

 

0 Kudos
yuzhang3_intel
Moderator
2,107 Views

Install the driver following the below command (run as administrator in cmd console)

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -i

 

and then check if it is ready.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -s

0 Kudos
-Light-
Novice
2,103 Views

I rebooted my computer but the VTune driver still doesn't seem to be ready.
Light_0-1716456319609.png

 

0 Kudos
-Light-
Novice
2,089 Views

I used the commands as administrator in cmd console
C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64> amplxe-sepreg.exe -s
C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-sepreg.exe -i
The driver was successfully installed
and I restarted my computer
but ran C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64> sep.exe-version still no output.

Light_1-1716456992113.png

 

0 Kudos
yuzhang3_intel
Moderator
2,092 Views

Please post the output in the process of driver installation.

 

0 Kudos
yuzhang3_intel
Moderator
2,079 Views

Let me check if IoT Enterprise is supported. It looks like the version doesn't support from system requirement.

https://www.intel.com/content/www/us/en/developer/articles/system-requirements/vtune-profiler-system-requirements.html

 

  • Supported operating systems:
    • Microsoft* Windows 11 23H2,
    • Microsoft* Windows Pro & Enterprise 10, 11
    • Microsoft* Windows 10 22H2, 11 22H2, 11 23H2
    • Microsoft* Windows Server 2019,  2022
0 Kudos
yuzhang3_intel
Moderator
2,071 Views

Could you please post the output from the self-check utility? Run as administrator.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>vtune-self-checker.bat

0 Kudos
-Light-
Novice
2,068 Views

You should have said
C:\Program Files (x86)\Intel\oneAPI\vtune\2024.1\bin64>vtune-self-checker.bat
instead of
C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>vtune-self-checker.bat
The output is as follows:

Light_0-1716459292410.png

C:\Program Files (x86)\Intel\oneAPI\vtune\2024.1\bin64>vtune-self-checker.bat
Intel(R) VTune(TM) Profiler Self Check Utility
Copyright (C) 2009 Intel Corporation. All rights reserved.
Build Number: 627630

HW event-based analysis (counting mode)
Example of analysis types: Performance Snapshot
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor.
If this is an old Intel processor, please refer to the minimum hardware requirements in the release note. If this is a n
ew Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, ple
ase contact Online Service Center for an NDA product package.
vtune: Error: This analysis type is not applicable to the current machine microarchitecture.

Instrumentation based analysis check
Example of analysis types: Hotspots and Threading with user-mode sampling
Collection: Fail
vtune: Error: Option 'platform-type' received value from the next argument: '--search-dir', but it seems to be an option
. Use '-option=value' declaration form or make sure that value is not missed
vtune: Warning: Microarchitecture performance insights will not be available. Make sure the sampling driver is installed
and enabled on your system.

HW event-based analysis check
Example of analysis types: Hotspots with HW event-based sampling, HPC Performance Characterization, etc.
Collection: Fail
vtune: Error: This analysis type is not applicable to the system because VTune Profiler cannot recognize the processor.
If this is an old Intel processor, please refer to the minimum hardware requirements in the release note. If this is a n
ew Intel processor, please check for an updated version of VTune Profiler. If this is an unreleased Intel processor, ple
ase contact Online Service Center for an NDA product package.

HW event-based analysis check
Example of analysis types: Microarchitecture Exploration
Collection: Fail
vtune: Error

 

0 Kudos
yuzhang3_intel
Moderator
2,067 Views

Thanks, please attach the log file.

0 Kudos
-Light-
Novice
2,059 Views

C:\Program Files (x86)\Intel\oneAPI\vtune\2024.1\bin64>vtune-self-checker.bat output log file.

0 Kudos
yuzhang3_intel
Moderator
1,946 Views

Please post the output of the below command line as well, thanks.

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>amplxe-runss.exe --context-value-list

0 Kudos
-Light-
Novice
1,936 Views

The first time I run this command the output is as follows:

Light_0-1716513587235.png


But the second time it says access is denied

Light_2-1716513692751.png

 

 



0 Kudos
yuzhang3_intel
Moderator
1,903 Views

Thanks for reporting the issue. We need to spend some time investigating it.

0 Kudos
yuzhang3_intel
Moderator
1,739 Views

Can you please provide the CPU family/model information (run "set" command)? Thanks.

 

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\bin64>set

0 Kudos
-Light-
Novice
1,738 Views
0 Kudos
Reply