E810_(EYE810XXVAM2)_Initial Flashing Procedure

[adithyan]

Hi Team,

we are using intel e810 mac in our custom board which is running on architecture arm64 , do we have any idea about below queries.

Required Ethernet Configuration : 2 x25G

1. Can we flash the firmware(spi flash) of e810 externally using external spi flasher  ?

2. If answer to question 1 is yes , which is the binary we need to use ,can you share the link or the file for the same ?

3. Is there any offset on flashing the spi flash or we can start from address 0x00 ?

4. As we are using custom board , we have our own methods to flash the spi , so will flashing the spi alone will boots up the e810 mac system with full functionalty ? If no can you tell us what is the steps we need to do to bootup ?

[Dineshbabu]

Hi adithyan,

Greetings!

Thank you for reaching out to the Intel Community. Could you kindly provide the following information:

1. The model of the SPI flasher.
2. Confirmation regarding whether the E810 is compatible with the custom board.
3. The complete model of the Ethernet controller you are utilizing.

Regards,

Dinesh

[adithyan]

Hi Dinesh,

Responses from our end ,for the Questions.
1. SF-100
2. We have tried validating the E810 intel NIC card(E810-XXVDA2 - Module, E810XXVDA2, Intel Ethernet Network Adapter E810-XXVDA2, PCIe 4.0 x8, 13.7 W, 167 mm x 68 mm) with Ampere Altra Max and we got it funcational.
3. E810-XXVAM2

We wanted to know if we are using network controller as standalone, how we should flash E810.
We wanted to know informatons like -

1.Which is the firmware we need to flash in the spi for the below configuration ?

2.will flashing the spi alone will boots up the e810 mac system with full functionalty ?

3.Is there any offset for flashing the firmware if we are using SF-100 ?

4.After flashing the firmware for E810 will it be fully functional, like will it have NC-SI and other fuctionalities enabled by default ?

[Dineshbabu]

Hi adithyan,

It seems like you are doing validation on E810 NIC with Ampere Altra.

We recommend you post your query on the embedded community forum link provided below:

https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products

Regards,

Dinesh

[CarlosAM_INTEL]

Hello, @Dineshbabu:

Thank you for contacting Intel Embedded Community.

We need to clarify that this forum is not related to an Embedded Platform.

Due to this, the customer request is out of our scope of support.

Please consider this information when you provide the previous suggestion, or transfer any forums to the channel that you mentioned in your previous communication.

Best regards,

@CarlosAM_INTEL.

[Dineshbabu]

Hi adithyan,

Since your query is related to design, we recommend opening a new case in Intel Premier Support, where you'll receive a quick response.

Please refer to the following article to learn how to open a ticket in the IPS portal.

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Regards,

Dinesh