I210-T1 "The NVM Checksum Is Not Valid"

[OwenG05]

Hi, I am a computer science student and having trouble with NVM checksum. I would like it to work on Windows 10/11, but I do not have access to the Windows driver source, so I have been using the Linux igb driver. When booting, the igb probe returns err -5 and "The NVM Checksum Is Not Valid", when igb_get_flash_presence_i210(hw) = true. However, when this is not true, the driver loads perfectly fine on Linux but does not start on windows. Is there any way to get access to the windows driver if possible? Thanks.

[OwenG05]

Hi Azeem, I am using the account I am currently on, OwenG05.

[Azeem_Intel]

Hi OwenG05,

Greetings for the day!

Could you please clarify which option you have selected for signup standard or premier?

Best Regards,

Azeem_Intel

[OwenG05]

Hi Azeem I signed up for premier, since it is required to use the NVM tool.

[Irwan_Intel]

Hi OwenG05,

Since the i210 NVM require premier account login, could you please check the following link for the account setup.

Do let us know if you still having issue with account setup/login.

Cannot Access Intel Confidential Documentation from Intel

Regards,

Irwan_Intel

[Azeem_Intel]

Hi OwenG05,

Thank you for update. could you please check the following link for the account setup.

Do let us know if you still have issue with account setup/login.

Cannot Access Intel Confidential Documentation from Intel

Best Regards,

Azeem_Intel

[OwenG05]

Yes, I have already done this, my account is in standard developer mode, so it tells me to sign up for premier. 

I click the hyperlink above, and it takes me to this page:

So I click the sign in button below the premier account, and get brought to this page:

This is probably an issue with the website.

[Azeem_Intel]

Hello OwenG05,

Greetings for the day!

Thank you for the quick response. Kindly give us some time, and we will check and update you with a resolution shortly.

Best Regards,

Azeem_Intel

[Pintu]

Hello OwenG05,

Greetings for the day!

As per this case, earlier you confirmed an issue with the chipset, so kindly confirm that you have checked with the motherboard vendor about this issue.

Thank you for using Intel products and services.

Regards,

Manoranjan.

[Pintu]

Hello OwenG05,,

Greeting for the Day!

We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you.

Thank you for choosing Intel products and services.

Regards,

Manoranjan Das.

[Pintu]

Hello OwenG05,,

Greeting for the Day!

We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you.

Thank you for choosing Intel products and services.

Regards,

Manoranjan Das.

[OwenG05]

Hi @Pintu sorry for the late reply, I have had exams and have been very busy with studying.

I messed around in the BIOS settings to see if I could get it to work, and upon enabling and disabling a few things in the PCIe settings and enabling the compatibility support module mode, it was somehow reading at proper reading speeds. I then switched back to UEFI and it was continuing to work. Upon enabling compatibility support, I'm pretty sure it changed some other settings automatically, but I was rushing so I didn't really see what it changed. Then enabling UEFI again didn't change any other settings automatically and it kept the settings that we're changed automatically when switching to UEFI. I'm honestly not really sure what was causing the issue, but it was definitely something to do with my BIOS settings.

However, if the NVM tool is available, I would definitely have a use for it. Right now I have a MAC address from another card and would like to change the EEPROM with ethtool if possible (as I saw in the linux driver that it is supported). I was wondering if that is what the NVM tool is?

I still am unable to sign up for premier because the website is giving me an error (as shown in my previous reply to Azeem's comment on this thread).

Thank you for your patience.

[IntelSupport]

Hello OwenG05,

Greetings!

We are sorry to hear that you are still not able to sign up for the premier account. We will check this with our internal team and get back to you at earliest.

Thank you for choosing Intel.

Regards,

Subhashish_Intel.

[Pintu]

Hi Chester,

Greeting for the day!

Follow the steps below to register and have access to IPS:

https://consumer.intel.com/intelcorpb2c.onmicrosoft.com/B2C_1A_UnifiedLogin_SISU_CML_SAML/generic/login?entityId=www.intel.com&ui_locales=en

1. Create your My Intel Account by going to the Sign-in page.

2. Click Register now for a Premier account.

3. Enter or confirm your personal information.

4. Select a password and complete the enrollment questions section.

5. Agree to the Terms and Conditions and click Submit.

Thank you for using Intel products and services.

Regards,

Manoranjan.

[Pintu]

Hello OwenG05,

Greeting for the Day!

We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you.

Thank you for choosing Intel products and services.

Regards,

Manoranjan Das.

[OwenG05]

Hi @Pintu sorry for the slow reply but when I click this link it just takes me to this page: https://www.intel.com/content/www/us/en/homepage.html

[IntelSupport]

Hi Chester,

Greeting for the day!

Kindly allow us some time we will check and get back to you as soon as possible. If you have any further questions or additional information to share.

Thank you for using Intel products and services.

Regards,

Vishal_Intel

[Pintu]

Hi Chester,

Greeting for the day!

We apologies for the inconvenience caused.

As per this case, please find the link below and try to sign-in to the premier account.

> https://www.intel.com/content/www/us/en/support/articles/000058528/programs/access-entitlement-for-myintel-users.html

>https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Thank you for using Intel products and services.

Regards,

Manoranjan.

[Subhashish]

Dear OwenG05,

Greetings!

Please find the link below and try to sign-in to the premier account.

> https://www.intel.com/content/www/us/en/support/articles/000058528/programs/access-entitlement-for-myintel-users.html

>https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Thank you for using Intel products and services.

Regards,

Subhashish_Intel

[Pintu]

Hello OwenG05,

Greetings for the day!

I hope this message finds you well.

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Manoranjan.

[Pintu]

Hello OwenG05,

Greetings for the day!

I hope this message finds you well.

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Manoranjan.

[Pintu]

Hello OwenG05,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Manoranjan.