Ethernet Products
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Intel DSA wrong detection

MS74
Beginner
286 Views

Hi,

your DSA continualy notice me about new update available for my laptop DELL Latitude E6530. Unfortunately it is probably wrong one, because the installation is not succesful. See sreenshots bellow.

DMS

DSA serves wrong update to my laptopDSA serves wrong update to my laptop

No proper drivers found in the packageNo proper drivers found in the package

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n_scott_pearson
Super User
259 Views

Please generate a This PC report and attach to a response post. It might also help if you attached an SSU report.

Please download and run the Intel System Support Utility for Windows (SSU). When you start the utility, select Everything and then click on Scan. Once it completes the scan process, click on Next and then Save. Pick a name for the text file to create and click on Save to create it. You can then close the app. Finally, open a response post here and then, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your response post), upload and attach this text file to the response post.

...S

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MS74
Beginner
253 Views

You can find requred report attached.

MS

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n_scott_pearson
Super User
218 Views

You have a 3rd gen/7 Series laptop. It is 12 years old. IDSA is not designed to work with systems this old and it trips over discontinued subsystems - like the 82579LM Ethernet controller and the Ultimate-N 6300 Wireless controller. All you can do is permanently hide these updates when they are presented to you.

Sorry,

...S

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