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MAC update procedure for WGI210AT

KalyanGE
Beginner
492 Views

Hi,

WGI210A Ethernet controller is being used on our custom CPU base board and Ethernet controller on based board is connected to Kontron CPU (Intel atom based SOM module) through PCIe.

We are using RTOS (VxWorks) on Kontron CPU module.

When we are trying to attach the device driver to the controller as a PCIe device. It is found that device has been not programmed in factory and later: its PCI device ID is 0x1531 instead of 0x157B according to I210 specification update (§Table 1-2 Device IDs).

The datasheet, specification update and FAQ docs precise a PCI device ID 0x1531 means “blank flash device”, “Not programmed/factory default” or “hardware default, indicating an unprogrammed device”

So we patched the device driver to support the Ethernet controller to solve temporarily the attachment issue and make it available. Nevertheless, the MAC Address is not configured (00:00:00:00:00:00) and other parameters could be not configured as expected.

Need support and process details to configure the MAC address on Ethernet chip.

Schematic reference : 

 

KalyanGE_0-1716527462436.png

 

Block Diagram :

 

KalyanGE_2-1716527562721.png

 

  • Which tool needs to be used to program Flash memory / iNVM ?
  • What file to be programmed into the flash memory for  MAC address modification ?
  • Which programmer and software tool to be used to program the Controller or the flash Memory.?
  • In document 513655, there are many files. Which file needs to be used in iNVM?

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1 Solution
IntelSupport
Community Manager
368 Views

HI KalyanGE,


Greetings from Intel Support team.


Hope you are doing well.


Based on your inquiry, we see that you are using the custom PCB and trying to change the MAC address. We have specific forum for these issues.


Kindly use the below link and submit your request.

https://community.intel.com/t5/Embedded-Connectivity/bd-p/embedded-networking-connectivity

 

Best regards,

Mohammed Ali CM

Intel® Customer Support Technician


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9 Replies
Pintu
Employee
451 Views

Hello KalyanGE,


Greetings! 


Before we proceed, let me clarify if you are designing a system with an embedded i210 network card.

Please find the below link: https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products.


If you have questions, please let us know. In case we do not hear from you, we will follow up after 3 working days. Thank you.


Regards,

Manoranjan.

Intel® Customer Support Technician


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KalyanGE
Beginner
387 Views

Hello Manoranjan,

 

We have custom PCB board designed (Control board for our X-ray based system) with Ethernet controller IC (WGI210AT).

 

Regards,

N Kalyan Kumar.

 

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KalyanGE
Beginner
384 Views

Adding block diagram with additional details and PCB images for reference.

 

KalyanGE_1-1716788378964.png

 

KalyanGE_2-1716790317282.png

 

Regards,

N kalyan kumar

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IntelSupport
Community Manager
369 Views

HI KalyanGE,


Greetings from Intel Support team.


Hope you are doing well.


Based on your inquiry, we see that you are using the custom PCB and trying to change the MAC address. We have specific forum for these issues.


Kindly use the below link and submit your request.

https://community.intel.com/t5/Embedded-Connectivity/bd-p/embedded-networking-connectivity

 

Best regards,

Mohammed Ali CM

Intel® Customer Support Technician


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Pintu
Employee
274 Views

Hello KalyanGE,

 

Greetings for the day!

 

I hope this message finds you well.

 

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

 

Regards,

Manoranjan.


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Pintu
Employee
227 Views

Hello KalyanGE,,


Greeting for the Day!


We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you.


Thank you for choosing Intel products and services.


Regards,

Manoranjan Das.


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Subhashish
Employee
159 Views

Hello KalyanGE,


Greetings!



This is the third follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide.

 

If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case.

 

Please feel free to respond to this email at your earliest convenience.

 

Best regards,

Subhashish_Intel


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KalyanGE
Beginner
150 Views

Hello Subhashish,

 

As I was instructed to post the matter in a different forum, I initiated a different case in a specific embedded connectivity forum.

 

Regards,

N Kalyan kumar

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Pintu
Employee
121 Views

Hello KalyanGE,


Greetings for the day!


I hope this message finds you well. 


We appreciate your response to the case. we will proceed to close this case. If you find that you still required assistance, we kindly request you to respond to the case. This will allow us to either reopen the current case or initiate a new one, ensuring that we can continue to provide you with the required support.


Thank you for using Intel products and services.


Regards,

Manoranjan.


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