Change MAC Address with BootUtil

[hakan_yilmaz]

Hello @CarlosAM_INTEL ,

We are trying to update the MAC address of Intel i210 on a custom built board. We have tried using the BOOTUTIL64E.EFI (in https://downloadmirror.intel.com/844426/PREBOOT.zip), but could not succeed.

The command "BOOTUTIL64E.EFI -NIC=1 -MACCADDR=[MAC address string] fails stating "-NIC" and "-MACADDR" are mutually exclusive options.

Furthermore, Bootutil.txt states that -MACADDR=[MAC address string] Selects the network port specified by "[MAC address string]". 

Could you please inform us if there is a change in the MAC Address update procedure for i210.

Kind regards,

Hakan YILMAZ

[Fikri_Intel]

Hi hakan_yilmaz,

Thank you for contacting Intel.

We appreciate you reaching out to us regarding the reported issue. To assist you more effectively and provide an accurate solution, we kindly request the following details:

What is the brand and model of your system?

What is full model name for I210?

Is the I210 integrated or embedded into the motherboard?

Can you generate the SSU for us to check?

Here is the SSU download link:

Windows: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?wapkw=ssu

Linux: https://downloadcenter.intel.com/download/26735/Intel-System-Support-Utility-for-the-Linux-Operating-System?wapkw=ssu

Once we have this information, we will be able to guide you better and provide the appropriate support.

Looking forward to your response.

Regards,

Fikri

[Fikri_Intel]

Hi hakan_yilmaz,

Hope you are doing well.

I just wanted to follow up with you regarding our previous communication.

Looking forward to your response.

Regards,

Fikri

Intel Customer Support Technician

[hakan_yilmaz]

Hello @Fikri_Intel ,

This question is in regard to a custom designed board that uses the Camelback Mountain CRB as reference.

The full part number is WGI210IT S LJXT.

The I210 is embedded with in the  mainboard.

We are not using Windows or Linux.

Regards,

Hakan YILMAZ

[Simon-Intel]

Hi hakan_yilmaz,

Thank you for your response.

Please allow me sometime while I check with my resources. I will get back to you as soon as I have an update.

Regards,

Simon

Intel Customer Support Technician

[Simon-Intel]

Hi hakan_yilmaz,

I would like to inform you that you would need the iNVM image and the EEPROM Access Tool to update the MAC Address. I kindly request you to check the following documents:

#572162 - EEPROM Access Tool [EAT].

#513655 - Intel® Ethernet Controller I210 and I211- AT Production NVM Images

The document #572162 includes a user guide, you may check section 4.0 - Using the Tool.

"Users can also program the device together with a MAC address". Also, you may find all documentation available for the i210 using this link:

https://www.intel.com/content/www/us/en/products/details/ethernet/gigabit-network-adapters/i210-server-adapters/docs.html

However Premier account is required in order to get access to the mentioned documents.

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Regards,

Simon

Intel Customer Support Technician

[Poojitha]

Hi hakan_yilmaz,

Greetings for the day! 

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[Simon-Intel]

Hi hakan_yilmaz,

Greetings for the day!

I would like to inform you that I am closing this request as no response has been received from our previous follow-ups. 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Simon

Intel Customer Support Technician