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Regarding file transfer in UDP

Sakshi_Saraf
Beginner
653 Views

Hi,

 

Can you help in finding a method in transferring file using UDP protocol?

As well as measuring packet drop happening during file transmission using UDP.

 

Thanking you in anticipation.

 

Regards,

Sakshi Saraf

0 Kudos
18 Replies
Mike_Intel
Moderator
626 Views

Hello Sakshi_Saraf,


Thank you for posting in Intel Ethernet Communities. 


For us to further check the issue, please provide the following details.


  1. What is the exact model of your Intel Ethernet controller?
  2. Are you designing a board/system with embedded Intel network card?
  3. What is your OS?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
616 Views

Hi Michael,

 

To answer your questions

1) E810-XXVDA2/E810-CQDA2
2) No. We wanted to transfer files using UDP and check if packet loss is actually happening and measure it.
3) Operating System: RedHat 8.4

 

Regards,

Sakshi Saraf

Mike_Intel
Moderator
603 Views

Hello Sakshi_Saraf,


Thank you for the quick reply. let me gather more details about this issue.


  1. Are you using an onboard E810-XXVDA2/E810-CQDA2 or a PCIe card?
  2. What is the brand and model of your board/system?
  3. Can you tell us more about your setup and purpose of your inquiry?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
594 Views

Hi Micheal,

 

To answer your questions,

 

1) We are using PCIe card. 

2) We are using Intel Server Board S2600BP and Intel Server Board S2600WF.

3) We have configured NVMe/RDMA. We now want to check the method of file transfer using rdma and the packet drop occurring in it. 

 

Regards,

Sakshi Saraf

Mike_Intel
Moderator
581 Views

Hello Sakshi_Saraf,


Appreciate the quick reply. We are now checking this inquiry on how we can assist you. However, we still need to gather more details for us to further check.


  1. Can you share a picture of the card on both sides for us to check if the card is not an OEM unit?
  2. Please help generate the SSU of your system. Kindly download the utility below:


https://www.intel.com/content/www/us/en/download/18895/intel-system-support-utility-for-the-linux-op...


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
572 Views

Hi Michael,

 

To answer your questions

 

1) No, we don't have the access for the photo. But we can share specifications of our card.

06-07-22, 3_06 PM Microsoft Lens.jpeg06-07-22, 3_06 PM Microsoft Lens1.jpeg

2) We generated the SSU logs for our system using the utility provided.

PFA the logs for the same.

 

Regards,

Sakshi Saraf

Mike_Intel
Moderator
554 Views

Hello Sakshi_Saraf,


Thank you so much for providing all the details that we requested. We need to further check this inquiry so kindly give us 2 to 3 business days to provide an update.


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support


Mike_Intel
Moderator
547 Views

Hello Sakshi_Saraf,


Thank you for waiting for our update. Kindly check these following links if this is sufficient enough to answer your inquiry:


Configuration Guide for Intel® Ethernet 800 Series Linux* Flow...

User Guide for Configuring Remote Direct Memory Access (RDMA) for... (intel.com)


If you still have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
526 Views

Hi Michael,

 

Thank you for your help.

 

From the reference links you have sent we could figure out RDMA Configuration, PFC Configuration, checking basic RDMA connectivity verification and concept of file transfer. But we are looking for a basic method to transfer files using UDP protocol. For instance, while transferring files through scp, TCP Protcol is used. 

 

So similarly can you provide a method to transfer files using UDP protocol?

 

Also, if possible can you arrange a call for better and fast communication. 

 

Regards,

Sakshi Saraf

Mike_Intel
Moderator
511 Views

Hello Sakshi_Saraf,


Thank you for letting us know. We will check this inquiry again and while doing that, since you requested for a phone call. Can you provide your direct phone number and would you like us to call you during your local support/office hours?


If you still have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
500 Views

Hi Michael,

 

Thank you for your help. It would be better if we can have a call in office hours. Can you share a timing with the meeting link on this email: sakshisaraf08@gmail.com. 

We wanted to let you know that we prefer IST timings. 

 

Regards,

Sakshi Saraf 

Mike_Intel
Moderator
472 Views

Hello Sakshi_Saraf,


Thank you for the update. I will inform our Engineers about the documents that we provided and your request for a phone call. Please give us 2 to 3 days to provide an update.


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
428 Views

Hi Michael,

 

Any update regarding the matter? 
Also you had mentioned regarding the call. Any update for the same?

 

Best regards,

Sakshi Saraf

Mike_Intel
Moderator
420 Views

Hello Sakshi_Saraf,


We have created a new case for the phone call that you requested which is 05568661. And upon checking that case, your local support team tried to call you and sent an email on August 19, 2022. Kindly check your inbox.


Or you may contact your local support team and make a follow up on case 05568661. You can find the contact number of your local support here:


https://www.intel.in/content/www/in/en/support/topics/support-phone-list.html


If you still have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Sakshi_Saraf
Beginner
409 Views

Hi Michael,

 

Thank you for replying.

I have not received any call. Can you please share the details/medium where the team has contacted me?

 

Regards,

Sakshi Saraf

Mike_Intel
Moderator
398 Views

Hello Sakshi_Saraf,


I will have this checked again. please give us another 2 to 3 working days to provide an update.


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support



Mike_Intel
Moderator
383 Views

Hello Sakshi_Saraf,


Upon checking the other case, your local support team tried to call you on August 19 and August 25 but the feedback is no answer. They also sent you an email on August 19 and August 23. I suggest you try to call them on this number India 1 800 123 8835 (Toll Free) and make a follow up on case 05568661.


If you still have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


Mike_Intel
Moderator
306 Views

Hello Sakshi_Saraf,


I have reviewed your other case and there is already movement and progress. Since you are now talking to your local support team, we will now close this case.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support


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