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Windows 11 version 22H2 Insider Preview says I219-V is not compatible

ertank
Beginner
611 Views

Hello,

 

I have Asus PRIME H610M-A D4 motherboard. This board has onboard I219-V NIC which is same as my earlier board. My driver version is 12.19.2.45 released on January 30th, 2022.

 

I am using insider preview for Windows 11. It was fine until last update.

 

However, subject update interrupts while being installed and indicates that NIC is not compatible with this version of Windows 11.

 

Interesting enough, Asus claims this motherboard is "Windows 11 Ready"

 

I wonder if there is any known driver problems with I219-V onboard NICs. Or, I just hit some weird Microsoft limitation.

 

Thanks & Regards,

Ertan

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3 Replies
Crisselle_Intel
Moderator
588 Views

Hello Ertan, 


Thank you for posting in Intel Ethernet Communities. 


Please provide the following information that would help in checking your query.


1. Exact version of your Operating System?

2. For how long do you have the Asus PRIME H610M-A D4 motherboard with I219-V NIC working fine?

3. Please provide the System Support Utility (SSU) log of your system. This will allow us to check your Adapter details and configuration. Kindly refer to the steps below.

a- Go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

b- Open SSU.exe

c- Mark the box "Everything" and then click "Scan".

d- When finished scanning, click "Next".

e- Click on "Save" and attach the file to a post.


Looking forward to your reply. 


Should there be no response, we will follow up after 3 business days. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
560 Views

Hello Ertan, 


Good day!


This is just a follow up to check if you read our previous reply. If yes, please confirm and provide the information requested so we can proceed checking your query. 


Feel free to let us know if you have additional questions or clarifications. 


Awaiting to your response.


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel Customer Support


Crisselle_Intel
Moderator
542 Views

Hello Ertan, 


I hope you're doing good!


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Thank you for choosing Intel and stay safe!


Best regards,

Crisselle C.

Intel Customer Support


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