X722 does not work...

PluX59 · ‎10-31-2024

Hello,

I have a network X722 card that would not work with Ubuntu 22.04.5 OS.

I configured netplan to use the 2 ethernet ports:

# This file is generated from information provided by the datasource.  Changes
# to it will not persist across an instance reboot.  To disable cloud-init's
# network configuration capabilities, write a file
# /etc/cloud/cloud.cfg.d/99-disable-network-config.cfg with the following:
# network: {config: disabled}
network:
  version: 2
  renderer: networkd  
  ethernets: 
    enp181s0f0:
      dhcp4: false
      dhcp6: false
      link-local: []
      addresses:
        - 192.168.0.4/24
    enp181s0f1:
      dhcp4: false
      dhcp6: false
      link-local: []
      addresses:
        - 192.168.0.5/24

A cable is plugged on first ethernet port, I checked it and there is no issue with it. But "ip a" reports a "no carrier".

...
144: enp181s0f0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether 08:00:38:ce:02:1e brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.4/24 scope global enp181s0f0
       valid_lft forever preferred_lft forever
145: enp181s0f1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether 08:00:38:ce:02:1f brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.5/24 scope global enp181s0f1
       valid_lft forever preferred_lft forever
146: enp181s0f2: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000
    link/ether 08:00:38:ce:02:20 brd ff:ff:ff:ff:ff:ff
147: enp181s0f3: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group default qlen 1000
    link/ether 08:00:38:ce:02:21 brd ff:ff:ff:ff:ff:ff

I'm not able to ping another device on 192.168.0.0/24 network from server, nor able to ping it from other device.

And IP(s) have been set by myself (ip a add...), not netplan

I did:

install/update i40e driver (2.26.8 - Intel® Network Adapter Driver for PCIe* 40 Gigabit Ethernet Network Connections under Linux*)
install/update irdma driver (1.15.11- Linux* RDMA Driver for the E810 and X722 Intel® Ethernet Controllers)
install/update (optionally ?) iavf driver (4.12.5 - Intel® Network Adapter Linux* Virtual Function Driver for Intel® Ethernet Controller 700 and E810 Series)
Tried to update firmware (4.10 with 9.52 package - Non-Volatile Memory (NVM) Update Utility for Intel® Ethernet Adapters 700 Series—Linux*) with NO SUCCESS
NVM Inventory (attached)

And problem remains

I attached a "lshw -C network" output if it may help...

I'm pretty sure I'm missing something, but what...

Your help would be greatly appreciated, don't hesitate to ask me more information ^^

Thanks per advance

PluX59 · ‎11-12-2024

Hello,

Always trying to solve my issue, do you have any suggestion to help me update the firmware of my X722 card ?

Thanks for your help ans best regards

PluX59 · ‎11-13-2024

Hello,

I forgot to share some information about the "nvmupdate" process not working with my hardware...

Here are the output of "nvmupdate64e" run:

local_adm@server01:~/nvmupdate/700Series/Linux_x64$ sudo ./nvmupdate64e

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.42.8.0
Copyright(C) 2013 - 2024 Intel Corporation.


WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [|.........]


Num Description                          Ver.(hex)  DevId S:B    Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) Ethernet Connection X722     N/A(N/A)   37D0 00:181 Update not    
    for 10GbE SFP+                                               available     


Tool execution completed with the following status: Device not found.
Press any key to exit.

Don't hesitate to ask me some more information, your help would be greatly appreciated ^^

Regards,

PluX59 · ‎11-15-2024

Hello,

As I found a compatibility matrix document (Intel® Ethernet Connection X722 / Feature Support Matrix) I tried to update:

irdma to v1.9.30 (Linux* RDMA Driver for the E810 and X722 Intel® Ethernet Controllers)
rdma-core to v35.12 (rdma-core-35.12)
i40e to v2.20.12 (Intel® Network Adapter Driver for PCIe* 40 Gigabit Ethernet Network Connections under Linux*)

I had no trouble doing this, everything seems to install well.

Then I tried to update NVM with package: Non-Volatile Memory (NVM) Update Utility for Intel® Ethernet Network Adapter 700 Series.

But it won't work:

local_adm@server01:~/phase4/700Series/Linux_x64$ sudo ./nvmupdate64e 

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.39.5.5
Copyright(C) 2013 - 2022 Intel Corporation.


WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [|.........]


Num Description                          Ver.(hex)  DevId S:B    Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) Ethernet Connection X722   4.16(4.10)   37D1 00:181 Update not    
    for 1GbE                                                     available     


Tool execution completed with the following status: Device not found.
Press any key to exit.
local_adm@server01:~/phase4/700Series/Linux_x64$ sudo ./nvmupdate64e -v

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.39.5.5
Copyright(C) 2013 - 2022 Intel Corporation.

Version:
QV SDK    - 2.39.05.05
igb       - unknown
ixgbe     - unknown
i40e      - 2.20.12
ice       - unknown
local_adm@server01:~/phase4/700Series/Linux_x64$ sudo ethtool -i enp181s0f0
driver: i40e
version: 2.20.12
firmware-version: 4.10 0x80001ac7 255.65535.255
expansion-rom-version: 
bus-info: 0000:b5:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

And I am a bit lost with this "4.10 (hexa) <=> 4.16 (dec)" version of NVM, not found in compatibility list !?

Any suggestion, idea, fix... would be greatly appreciated ^^

Issue using Ethernet ports still remains...

Regards,