Cannot run BoardTestSystem.exe

[AOZIYU]

Recently bought a TR5 development board with a Stratix V GX FPGA on it. Then I download the FPGA development kit and try to run the BoardTestSystem.exe file but with no reaction. I has set the SW5.3 to on as stated in the user manual.

[sstrell]

What version of Quartus do you have installed?  What exactly have you downloaded and installed and from where?  A link to the board product page would help as well.

[AOZIYU]

The version is 21.1 and I downloaded the Stratix V GX FPGA Development Kit. The board product page is Terasic - All FPGA Boards - Stratix V - Terasic TR5 FPGA Development Kit. 

[BXia]

As far we I know, TR5 hasn't BoardTestSystem.exe tool, where did you get this .exe? Maybe it's not for TR5.

BoardTestSystem.exe is specific for Intel's own FPGA boards. All Terasic FPGA boards haven't BoardTestSystem.exe, what they have is Controlpanel.exe or DashboardGUI.exe, Terasic hasn't controlpanel or dashboardgui.exe for TR5.

[Farabi]

Hello,

You need to run same BTS version with Quartus version.

For example, if BTS is released on 21.3, you need to run on Quartus 21.3.

Other Quartus version might not working properly.

regards,

Farabi

[AqidAyman_Intel]

Hello,

Do you have any further questions on this issue? May I know if you already resolved the issue with the recommendations given?

[AqidAyman_Intel]

I hope the previous response was sufficient to help you proceed. As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.