Error to connect to the USB Blaster kit

[MAyoub]

Hello, 

I have an error ( see below) to connect to the USB blaster - Altera.  i am using quartus II 64-bit programmer. 

it was working very well and now i have this below error. 

Any idea what it could be as problem ? software or hardware (usb blaster). 

Thanks in advance to your support 

best regards 

Mohamed 

*** Fatal Error: Access Violation at 0X00007FF434EBCFB8
Module: quartus_pgmw.exe
Stack Trace:

0x45da63: QAccessible::queryAccessibleInterface + 0x33
0x46403c: QAccessible::setRootObject + 0x153c
0x4652e9: QAccessible::setRootObject + 0x27e9
0x9f06: CreateStdAccessibleProxyW + 0x4e6
0x32dad: UiaReturnRawElementProvider + 0x371d
0x7c546: UiaRegisterProviderCallback + 0x18336
0x74057: UiaRegisterProviderCallback + 0xfe47

0x1f217: DllCanUnloadNow + 0xd347
0x1c2ac: DllCanUnloadNow + 0xa3dc
0x1bf0f: DllCanUnloadNow + 0xa03f
0x1b5c8: DllCanUnloadNow + 0x96f8

0x3cfe4: UiaReturnRawElementProvider + 0xd954
0x3cca6: UiaReturnRawElementProvider + 0xd616
0x1e9b1: Ordinal2712 + 0x191
0x21632: SendMessageTimeoutW + 0x142
0xa13e3: KiUserCallbackDispatcher + 0x23
0x1063: NtUserPeekMessage + 0x13
0xa332: PeekMessageW + 0x1e2
0xa292: PeekMessageW + 0x142
0x132d77: QEventDispatcherWin32::processEvents + 0x1c7
0x83564: QApplicationPrivate::translateTouchEvent + 0x884
0x109cf0: QEventLoop::exec + 0x230
0x10e5ff: QCoreApplication::exec + 0xdf

0x4c78: msg_exe_fini + 0x58
0x53bc: msg_exe_fini + 0x79c
0x1584: MEM_SEGMENT_INTERNAL::~MEM_SEGMENT_INTERNAL + 0x194
0x5f9f: msg_exe_main + 0x8f

0x17373: BaseThreadInitThunk + 0x13
0x4cc90: RtlUserThreadStart + 0x20

End-trace

Quartus II 64-Bit Version 13.0.1 Build 232 06/12/2013 SJ Web Edition
Service Pack Installed: 1

[Vipin_Singh1]

Hi Mohamed, we would like to inform you that we are routing your query to the dedicated team for further assistance.

[NurAiman_M_Intel]

Hi,

May I know, what is the FPGA device that you wanted to used?

Have you try with other Quartus version? And also with another PC?

Regards,

Aiman

[NurAiman_M_Intel]

Hi,

Any update for this case?

Regards,

Aiman

[NurAiman_M_Intel]

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.