FPGA starts normally, but the HPS cannot start.

[lifang]

The main chip we use is 5CSEMA6U23A7N. Usually the FPGA and HPS can all start normally.

But in some specific conditions, for example, the board is not booted more than 10 hours, when we first boot the board, the HPS will not start, however, the FPGA part can start normally. 

And it seems more seriously when we use a specific power source. But the power source has enough power for the board booting process.

[JingyangTeh]

Hi Lifang

Are you using a custom board or a devkit?

What do you mean by specific power source?

Regards

Jingyang, Teh

[JingyangTeh]

Hi

Any update on this case?

Regards

Jingyang, Teh

[JingyangTeh]

Hi

Since there are no feedback for this thread, I shall set this thread to close pending. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

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Regards

Jingyang, Teh