Failed to program C5E_DEV_KIT_B using JTAG.

[totolo]

I tried using Quartus Prime and followed the 'Configuring the FPGA Using the Quartus II Programmer' section in the UG_CVE_FPGA_DEV_KIT document to program the C5E_DEV_KIT_B using JTAG. However, when I press 'Auto Detect,' I always get the message 'Unable to scan device chain. Can't scan JTAG chain.' Also, I do not plan to use MAXV. How can I resolve this issue or configure it correctly?

[NurAiman_M_Intel]

We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

 Thank you for your understanding.

[NurAiman_M_Intel]

Hi,

Have you been able to resolve thsi problem? If not kindly provide below informations;

• What is the Quartus that was used?
• Have the Dev kit ever been detected and working fine before?
• Do you have another USB blaster to try on with the board?
• Can you try to run the JTAG chain debugger and see the result?

Regards,

Aiman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you