TR5 development board flash configuration error

[AOZIYU]

I have a TR5 development board with a Stratix V FPGA on it. I tried to load a factory setting into the flash memory with the flash program bat file in the officially provided SystemCD and I followed the steps on the user manuel as below,

1. Make sure the Nios II EDS and USB-Blaster II driver are installed.
2. Make sure the FPGA board and PC are connected with a UBS Cable.
3. Power on the FPGA board.
4. Copy the “Demonstrations/flash_programming/factory_programming_batch” folder under
the CD to your PC’s local drive.
5. Execute the batch file flash_program.bat to start flash programming.
6. Power off the FPGA Board.
7. Set FPGA configure mode as FPPx16 Mode by setting SW5 MSEL[0:4] to 00000.
8. Specify configuration of the FPGA to Factory Hardware by setting the FACTORY_LOAD
dip in SW4 to the ‘0’ position.
9. Power on the FPGA Board, and the Configure Done LED should light.

but when I powered on the FPGA to make the MAX II CPLD EPM2210 System Controller on board to configure the board, it failed and the error indicating LED D23 was illuminated. SW4 and SW5 switches are both set as instructed. Could anyone please help me  find out what's wrong with this? Many thanks!

D23 turned red meaning configuring error

TR5 user manual https://www.terasic.com.tw/cgi-bin/page/archive_download.pl?Language=English&No=1001&FID=aae3dd78e04a0c8d1c390aedd2448eeb

[BXia]

Hi AOZIYU,

You'd better email to Terasic support support@terasic.com directly, also you can check if there is error message on the Nios II command windows, provide screenshots for the error to Terasic, they will check it.

[NurAiman_M_Intel]

Hi,

Have you received any support from Terasic? If not, can you provide the error message?

Regards,

Aiman

[NurAiman_M_Intel]

Hi,

Do you have any update?

Regards,

Aiman

[NurAiman_M_Intel]

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