Trouble programming flash on Cyclone 10GX dev kit

[cmautner]

I am trying to program the flash on the Cyclone 10GX development kit.

• I'm using the Quartus Programming tool and have set the mode to Active Serial
• When I select the .pof file the Programming tool displays an EPCQL 1024 device with ASDI pointing in and DATA leaving the chip.
• When I mark the Program/Configure checkbox and hit Start I get a message saying "Current programming hardware does not support Active Serial Programming mode"

How is programming normally done for the Cyclone 10GX flash?

[NurAiman_M_Intel]

We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

 Thank you for your understanding.

[NurAiman_M_Intel]

Hi,

-What is the Quartus version that was used? Can you please used the latest Quartus version?

Regards,

Aiman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you