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Hello,
I really need your help . I purchased this laptop like a week ago, and whenever i update the latest driver for INTEL GRAPHIC CARD from the website ( updating as requested by Intel Driver assistance) my screen is starts flickering black and cannot do anything just reinstall the windows 11 again. I attached some pictures of the screen and of the update. Whenever I install that update after the system is rebooted my screen is gone until a new OS is installed. I have also tried with DRIVEFIX to update the driver and the update fails everytime..... I cannot even installing with DRIVEFIX.
Thanks
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One post is enough. Stay with your original thread.
And, use only the driver provided by ACER, not the intel generic driver.
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
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Hello Alex1312
Thank you for posting on the Intel® ARC™ Graphics. This thread is a duplicate topic from your thread with the title Acer NITRO 5 AN517-55 165HZ I712000H, please continue replying in the original thread to further assist you. This thread will be closed and no longer monitored. Thank you for your understanding.
Best Regards,
Hugo O.
Intel Customer Support Technician.
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