battilefied 2042 Graphics lighting bug

[dongfe]

It only appears in the new map，It can be displayed normally when driving 3222，

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[dongfe]

bu.txt

[Steven_Intel]

Hello dongfe,

Thank you for posting on the Intel® communities.

In order to better assist you, please provide the following information:

• If possible, please provide a screenshot of how the game looks without the lighting bug when using driver version 3222.
• Did the issue start after any driver/OS update?

As well, please try a clean installation of the latest driver version 31.0.101.3430/31.0.101.2111 (https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html) and of the drivers provided by the OEM if available. Make sure to follow the instructions below.

Clean installation instructions: https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html

Best regards,

Steven G.

Intel Customer Support Technician.

[dongfe]

After the Battlefield 2042 is updated to version 2.1, except for versions above 3490, when the game enters the map
DirectX function "g_dx12Renderer->createComputePipelineState(
&pipelineStateDesc, FB_IID_PPV_ARGS(&pipelineState))" failed
with E_INVALIDARG ("An invalid parameter was passed to the
returning function."). GPU:"Intel(R) Iris(R) Xe Graphics", Driver:
31.0.101.3430

[Steven_Intel]

Thank you for the information provided.

By any chance, are you able to provide the screenshot of how the game looks without the lighting bug?

As well, were you able to perform the clean installation of the latest drivers? If so, what was the outcome?

Best regards,

Steven G.

Intel Customer Support Technician.

[dongfe]

No, the light error occurs when the new map of Battlefield 2042 is stranded and the driver 3490 is running. After the Battlefield 2042 is updated to version 2.1, except for the 3490 driver, the game will exit automatically when the following contents appear when the drivers of other versions enter the game.

[dongfe]

DirectX function "g_dx12Renderer->createComputePipelineState(
&pipelineStateDesc, FB_IID_PPV_ARGS(&pipelineState))" failed
with E_INVALIDARG ("An invalid parameter was passed to the
returning function."). GPU:"Intel(R) Iris(R) Xe Graphics", Driver:
31.0.101.3430

[dongfe]

Except for the 3490 driver, other versions cannot enter the game at all

[DeividA_Intel]

Hello dongfe,  

Thank you for posting on the Intel® communities.   

I could see that we have created a different thread that is currently under investigation by higher levels, please kindly refer to that thread since you will receive more updates on this behavior.    

In this case, we will proceed to close this thread to avoid duplication of effort and the support will continue through the internal case.  

Regards,  

Deivid A.  

Intel Customer Support Technician