Adaptive Sync Inactive

[Mohotsi]

My Adaptive Sync options for Arc(TM) A370M are greyed out under the Display - Global Settings.

My Drivers are up to date, but can't turn adaptive sync on or unlock FPS.

Please Help.

[MUC]

Please specify the manufacturer and model of your device.

Please also create a Report for Intel Graphics Drivers and attach the output file here.

[Mohotsi]

It's the Lenovo YOGA 7

Report Date: Friday, 13 December 2024
Report Time [hh:mm:ss]: 09:35:33 AM
Operating System: Microsoft Windows 11 Home 10.0.22631
IGCC Version: 1.100.5688.0
Language: en-ZA
Physical Memory: 31.73 GB
Current Resolution: 2560x1600

Processor: 12th Gen Intel(R) Core(TM) i7-12700H
Processor Speed: 2300 MHz
GFX Driver Name: Intel(R) Arc(TM) A370M Graphics
Shader Version: 6.6
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 5693
Device Revision: 05
GFX Driver Version: 32.0.101.6319
Dedicated RAM: 4 GB
Shared RAM: 16 GB
Max Supported Displays: 0
GFX Vulcan: 1.3.297
Option ROM (OpROM) Version: 20.0.1045.0

GFX Driver Name: Intel® Iris® Xe Graphics
Shader Version: 6.6
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 46A6
Device Revision: 0C
GFX Driver Version: 32.0.101.6319
Dedicated RAM: 128 MB
Shared RAM: 16 GB
Max Supported Displays: 4
GFX Vulcan: 1.3.297
GFX GOP: 21.0.1046

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Digital Display 1 *

Display Name: Built-In Display
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort

Maximum Image Size
Horizontal - 13.39 inches
Vertical - 8.66 inches

Supported Modes
2560 x 1600 (60p Hz)

Power Management Support
-

Raw EDID:
00 FF FF FF FF FF FF 00 30 AE 9A 8A 00 00 00 00
1F 1F 01 04 A5 22 16 78 03 47 A5 A8 55 48 9E 25
0E 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 0C 6C 00 A0 A0 40 5E 60 30 20
AA 00 58 D7 10 00 00 18 00 00 00 FD 00 30 3C 66
66 1C 01 0A 20 20 20 20 20 20 00 00 00 FE 00 4C
45 4E 4F 56 4F 0A 20 20 20 20 20 20 00 00 00 FE
00 4C 45 4E 31 36 30 57 51 58 47 41 20 20 00 B9

* Other names and brands are the property of their respective owners.

[MUC]

The analysis of the EDID shows that this screen only supports a fixed refresh rate of 60 Hz.

That's why you can't enable Adaptive Sync. Has it ever worked on this device or is there any reason to believe it should work?

[Mohotsi]

I had some frame rate issue, but it seems stable again. I came across adaptive sync and thought it would improve my frame rate capability, I just didn't understand why I couldn't enable it. At least now I know why.

Thank you.