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To start off: I am not a gamer. With that said, I'm not 100% sure what's going on here but my new Intel arc A770 is not doing well with Horizon Forbidden West. I'm pretty positive it has to be a configuration issue as I had a slightly worse AMD GPU running it much better.
System:
AMD Ryzen 5 3600x
32 GB G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 3200MT/s CL16-18-18-38
Asus TUF Gaming X570 Plus
... not sure what else is needed.
Basically, everything is granulated... unbearably granulated. I'm not a graphics person (when I play video games, I tend to play old nintendo and super nintendo games) but the mobs blend in with the super granulated backgrounds.
I have no idea where to start with this.
Motion blurring is off, graphics have been reduced to "High", enabled resizeable bar, drivers are up to date, and I think that's all I've done up to this point.
Please help! I'm pretty tech savvy but I don't know much about the video games side.
Thanks,
Matt
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Please run the Intel System Support Utility for Windows and perform a scan for all options. Attach the output file here.
Please also create a Report for Intel Graphics Drivers and attach the file here.
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Hi Muc,
Thanks for taking a look at this. I've attached the 2 files you requested.
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Unfortunately, I can't see any obvious inconsistency either. Latest BIOS, latest drivers, Resizable BAR activated, RAM should be fine. ViewSonic VX2758A monitor connected via DisplayPort and maximum resolution active.
Unfortunately I don't know the game in question. If the system otherwise works inconspicuously, I would advise researching the requirements of this game specifically in a gaming forum.
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I have since wiped the system and still have the same issues. I'm replacing the DP cord tomorrow but if that doesn't work and I can't get a response from anyone, I may just return the card and stick with my AMD rx 5700 which seemed to handle it fine.
Are there any next steps?
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