Hello anran,
Thank you for posting in Intel Communities.
To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing information below:
1) Has the game (Forza Horizon 4) previously works fine on this system before the recent driver update?
2) What driver version has been installed that caused the freezing and crashing? Please include the driver version where the game runs fine.
3) Was the driver manually installed via automatic update by a certain driver updater tool/application? Which application?
3) Is there specific part of the game where it freezes and crash?
4) Any specific error captured when the game crashes?
Additionally, I would highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save (.txt). *Attach the log file as you reply.
I will wait for your reply.
Best regards,
JeanetteC.
Intel® Customer Support Technician
