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Got a new b580, fresh windows install on new drive, updated drivers. It seems to see the HDMI TV I have, but wont display anything. I HAD a problem getting it to display on a second display
port monitor earlier, it wouldn't show up at all, but when I reduced my resolution to 1080 on my 2k monitor that WAS working with the GPU, my other 1080p monitor showed up and turned on. Since iv rebooted the PC, I changed my 2k monitor back to 2k resolution, and both seem to be working now, I guess. one in 2560x1440 and one in 1920x1080. Anyways, super weird, but I cant get my HDMI TV to seem to display anything.
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Hi Keegpizzle,
Thank you for raising that concern with us. Since this concern is about graphics, kindly provide answers to my questions below for us to investigate this issue further since you can't get a display when trying to connect with the HDMI TV.
- What is the make and model of the TV?
- What are the make and model of the 2 monitors?
- Do you use docking ports, or do you directly use HDMI?
To further assist you, I kindly request that you download and execute the Intel System Support Utility (SSU) in order to provide me with a complete system specification, which will enable me to assist you in reviewing your system information.
When the download is complete, launch SSU.exe.
1. Scan: Check the box Everything.
2. Click Scan.
3. Review: When finished scanning, click Next.
4. Click Save.
I look forward to your response!
Best regards,
John Sergio M.
Intel Customer Support Technician
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Hello Keegpizzle,
I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
John Sergio M.
Intel Customer Support Technician
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Hello Keegpizzle,
Posting this as a soft follow-up if you have reviewed the information I posted. Just let me know if you're ready to move forward with this for me to help you resolve your issue.
Best regards,
John Sergio M.
Intel Customer Support Technician
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Hello Keegpizzle,
Posting this to inform you that since this case is inactive, I will now proceed with closing this thread.
Thank you for and have a great day!
Best regards,
John Sergio M.
Intel Customer Support Technician

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