Directx 12 is disabled by default. How to enable it ?

[nordland]

Hi there, I just recently bought the latest Huawei d16 model 2024.

Processor i9 13900H

RAM 16G

Graphic Card: Intel iRIS

I have included SSU Report along with the Intel Driver Report - ( HTML format ) but I had to zip it.

How can I enable Directx 12 ? 

Thank you

[ACarmona_Intel]

Hello Nordland,

Thank you for posting in our communities.

Based on my research, only Arc Graphics has the features of Direct X12 Ultimate.

You may check out these links for reference:

• Dxdiag shows DirectX 12 Ultimate as disabled. How do I enable it?
• DirectX 12 Ultimate on Intel® ArcTM Graphics

• Intel® Iris® Xe Dedicated Graphics Card Specifications
• DirectX 12 on Intel Graphics

To summarise, DirectX 12 and DirectX 12 Ultimate are different from each other. DirectX 12 is for Intel graphics such as Intel Iris, while DirectX 12 Ultimate is for Arc discrete graphics.

If you have any questions, please let me know.

Best regards,

Carmona A.

Intel Customer Support Technician

[Stefan3D]

The topic starter means the misleadingly displayed SM5.1=DX11 in the control panel

Same issue as here:

driver support for shader version 6.6 - Intel Community

[HaroonJ5]

I have an intel i7 1355U and intel iris xe graphics and the normal directx12 is enabled in settings but in unreal engine and in fortnite it says dx12 is not supported on my system even when i force it with a command in epic games, I dont think this is epic's problem I think it has something to do with my system but it SHOULD support it from research

[Paul39]

Hello, I hope you are doing well. I am experiencing a few issues with my Lenovo computer it is up to date on everything however mine computer also only has Directx12 not Directx12 ultimate is there any way to switch to ultimate/ enable because many games now only work on ultimate which is extremely annoying since the whole reason i got this computer was to use it to play games. Is this going to be fixed in the future or am I going to have to suffer for not knowing I needed a computer with ultimate?

[ACarmona_Intel]

Hello Nordland,

We are checking in with you to see if you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Nordland,

Again, we are checking in with you to see if you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Nordland,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician