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Exit code 8 - during installation of intel driver

MAKSIM9787
Beginner
1,080 Views

After reinstalling Windows, I decided to install the Intel driver on my laptop. Got error #8

MAKSIM9787_0-1704671140857.png

interface in Russian. since I'm from Ukraine.

Tried to reset bios settings, didn't help. I tried to add the old device in Device Manager - that didn't help either. I don't have PCI or whatever it is.

MAKSIM9787_1-1704671289335.png

When I go to the intel control panel, I see this message:

Individual display information is not available for non-Intel adapters.

 

MAKSIM9787_0-1704671602511.png

 

Intel Driver & Support Assistant It also doesn’t see that I don’t have the driver installed, I’ve never encountered this before, help!

 

 

My log errors:

2024/01/08 02:45:22.302|INFO|Logging started on 2024/01/08 02:45:22.292 ||
2024/01/08 02:45:22.312|INFO|Installer version: 1.0.668.0 ||
2024/01/08 02:45:22.312|INFO|The application has been launched with the parameters: NULL ||
2024/01/08 02:45:22.312|INFO|Language of the user interface: [ru-RU]. ||
2024/01/08 02:45:22.312|INFO|Operating system specification: Microsoft Windows NT 10.0.22631.0 ||
2024/01/08 02:45:22.350|INFO|CPU base clock: 2900Mhz. ||
2024/01/08 02:45:22.350|INFO|Test Signing: OFF. ||
2024/01/08 02:45:22.350|INFO|Windows Media Player status: Installed ||
2024/01/08 02:45:22.373|INFO|No Unknown PCI devices were found. ||
2024/01/08 02:45:22.373|INFO|
List of Graphics and Other Devices in Device Manager: {
  {
    Device detected: NVIDIA GeForce RTX 3070 Ti Laptop GPU
    Version: 31.0.15.2901
    Device Instance Path: PCI\VEN_10DE&DEV_24A0&SUBSYS_13201462&REV_A1\4&19F98689&0&0008
    Device manufacturer: NVIDIA
  }} ||
2024/01/08 02:45:22.373|INFO|Any platform is DG2: False ||
2024/01/08 02:45:22.382|INFO|Any platform is Gen12: False ||
2024/01/08 02:45:22.382|INFO|Dynamic background: False ||
2024/01/08 02:45:24.211|INFO|No Unknown PCI devices were found. ||
2024/01/08 02:45:24.211|INFO|
List of Graphics and Other Devices in Device Manager: {
  {
    Device detected: NVIDIA GeForce RTX 3070 Ti Laptop GPU
    Version: 31.0.15.2901
    Device Instance Path: PCI\VEN_10DE&DEV_24A0&SUBSYS_13201462&REV_A1\4&19F98689&0&0008
    Device manufacturer: NVIDIA
  }} ||
2024/01/08 02:45:24.392|INFO|
Found INF files in installer location:
{
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\DisplayAudio\11.2\IntcDAud.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\iigd_dch_d.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\iigd_dch.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\MSHdaDac.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\iigd_ext.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\iigd_ext_d.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\HdBusExt.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\cui_dch.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\igcc_dch.inf",
"C:\Users\MAKSIM\Desktop\17K4_1544_OLED_Customized_win64_20220922\Graphics\MiniCtaDriver\MiniCtaDriver.inf",
}
 ||
2024/01/08 02:45:24.438|INFO|
Found Intel INF files in DriverStore location:
{
"C:\Windows\System32\DriverStore\FileRepository\intcsst.inf_amd64_0568931a5cb6a0ba\intcsst.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcusb.inf_amd64_d97909364d9908a5\intcusb.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcdmic.inf_amd64_c6097727a94da534\intcdmic.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcbtau.inf_amd64_50d2fa7560d030fc\intcbtau.inf",
"C:\Windows\System32\DriverStore\FileRepository\killernetworkcomponent.inf_amd64_ec580958340d7f1c\KillerNetworkComponent.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcaudiobus.inf_amd64_f391fa5ae776e58c\IntcAudioBus.inf",
"C:\Windows\System32\DriverStore\FileRepository\ialpssi_i2c.inf_amd64_8e00e1aed7fbdf70\ialpssi_i2c.inf",
"C:\Windows\System32\DriverStore\FileRepository\ibtusb.inf_amd64_a85c323da18c6c51\ibtusb.inf",
"C:\Windows\System32\DriverStore\FileRepository\killernetworkextension.inf_amd64_66443b87d4681a11\KillerNetworkExtension.inf",
"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_skl.inf_amd64_9d9dbb01837eba23\iaLPSS2i_I2C_SKL.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcsdwbus.inf_amd64_4f92127e9a9f0760\intcsdwbus.inf",
"C:\Windows\System32\DriverStore\FileRepository\ialpss2_i2c_adl.inf_amd64_e736c048ca307ed2\iaLPSS2_I2C_ADL.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcoed.inf_amd64_06dd582276d3f601\intcoed.inf",
"C:\Windows\System32\DriverStore\FileRepository\ialpss2_gpio2_adl.inf_amd64_302e75596cffa74a\iaLPSS2_GPIO2_ADL.inf",
"C:\Windows\System32\DriverStore\FileRepository\intcsdw.inf_amd64_11b89981ec6645b6\intcsdw.inf",
"C:\Windows\System32\DriverStore\FileRepository\iai2c.inf_amd64_a77c815b2999404d\iai2c.inf",
"C:\Windows\System32\DriverStore\FileRepository\hideventfilter.inf_amd64_550b85a074d33f99\HidEventFilter.inf",
"C:\Windows\System32\DriverStore\FileRepository\gna.inf_amd64_19ceb7ce67a7cf8b\gna.inf",
"C:\Windows\System32\DriverStore\FileRepository\detectionverificationdrv.inf_amd64_80fe5a1ab9656936\detectionverificationdrv.inf",
}
 ||
2024/01/08 02:45:24.438|INFO|
 
List of found Graphics and Other devices with matching INF files:
{
  {
    Device
    {
      Device name: NVIDIA GeForce RTX 3070 Ti Laptop GPU
      Device instance path: PCI\VEN_10DE&DEV_24A0&SUBSYS_13201462&REV_A1\4&19F98689&0&0008
      Device manufacturer: NVIDIA
    }
    Matching Driver Store INF: "NULL"
    Matching Installer INF: "NULL"
  }
}
 ||
2024/01/08 02:45:24.451|ERROR|Something went wrong while converting string to pci identifier. ||
2024/01/08 02:45:24.451|ERROR|Something went wrong while loading "DisplayDevice". ||
2024/01/08 02:45:24.451|ERROR|Something went wrong while loading device. ||
2024/01/08 02:45:24.451|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318". ||
2024/01/08 02:45:24.451|INFO|No Unknown PCI devices were found. ||
2024/01/08 02:45:24.451|INFO|
 
List of found Intel Audio and Other devices with installer matching INF files:
{
  {
    Device
    {
      Device name: Технология Intel® Smart Sound для аудио Bluetooth®
      Device instance path: INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30&SUBSYS_13201462&REV_0001\5&19D3A571&0&0000
      Device manufacturer: Intel(R) Corporation
    }
    Matching Driver Store INF:
    {
      INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcbtau.inf_amd64_50d2fa7560d030fc\intcbtau.inf"
      INF file date: "05/30/2022"
      INF file version: "10.29.0.7767"
      INF Models Section: "Intel.NTAMD64.10.0...17763"
      INF Models Entry: "Технология Intel® Smart Sound для аудио Bluetooth® = IntcAudModel,INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30"
    }
    Matching Installer INF: "NULL"
  }
  {
    Device
    {
      Device name: Технология Intel® Smart Sound для цифровых микрофонов
      Device instance path: INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_13201462&REV_10EC\5&19D3A571&0&0000
      Device manufacturer: Intel(R) Corporation
    }
    Matching Driver Store INF:
    {
      INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcdmic.inf_amd64_c6097727a94da534\intcdmic.inf"
      INF file date: "05/30/2022"
      INF file version: "10.29.0.7767"
      INF Models Section: "Intel.NTAMD64.10.0...17763"
      INF Models Entry: "Технология Intel® Smart Sound для цифровых микрофонов = IntcAudModel,INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20"
    }
    Matching Installer INF: "NULL"
  }
  {
    Device
    {
      Device name: Технология Intel® Smart Sound для аудио USB
      Device instance path: INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_06&DEVTYPE_06&VEN_8086&DEV_AE50&SUBSYS_13201462&REV_0001\0603
      Device manufacturer: Intel(R) Corporation
    }
    Matching Driver Store INF:
    {
      INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcusb.inf_amd64_d97909364d9908a5\intcusb.inf"
      INF file date: "05/30/2022"
      INF file version: "10.29.0.7767"
      INF Models Section: "Intel.NTAMD64.10.0...17763"
      INF Models Entry: "Технология Intel® Smart Sound для аудио USB = IntcAudModel,INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_06&DEVTYPE_06&VEN_8086&DEV_AE50"
    }
    Matching Installer INF: "NULL"
  }
}
 ||
2024/01/08 02:45:24.486|ERROR|Could not find driver file. ||

 

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3 Replies
Alberto_R_Intel
Employee
1,073 Views

MAKSIM9787, Thank you for posting in the Intel® Communities Support.


Could you please let us know where exactly in Ukraine are you located?


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
1,025 Views

MAKSIM9787, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
980 Views

Hello MAKSIM9787, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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