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Facing unexpected error in Downloading Intel Graphics - windows 10 DCH Drivers

MuneebRehman
Beginner
756 Views

Hi, I'm facing some unexpected and multiple downloading errors while downloading the Intel Graphics - windows 10 DCH Drivers, 
I got a notification that shows I've to update three drivers i.e wifi , bluetooth and graphic driver. I started downloading all at the same time but as soon as the wifi driver downloaded and installed the other drivers downloading stop, I've tried many times but getting unexpected downloading error. Please anyone there wo can help me to solve my problem. I utterly need my graphic driver update.

 

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IsaacQ_Intel
Employee
712 Views

Hello @MuneebRehman

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

 

In order to have a better understanding of your issue, please provide me with the following:


1.      Can you provide specific details about the error messages or codes you encounter during the downloading process for the Intel Graphics - Windows 10 DCH Drivers?

2.      Have you checked your internet connection stability during the download attempts to ensure that the interruptions are not caused by network issues?

3.      Could you specify the make and model of your device or the graphics card you are trying to update, as well as the version of Windows 10 you are using?

4.      Did you encounter any issues or error messages during the installation of the wifi driver, or did it install successfully before the other downloads were interrupted?

5.      Have you tried downloading and installing each driver separately to identify if the issue is specific to one driver or if it occurs consistently across all three (wifi, Bluetooth, and graphics) drivers?

 

Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

 

This document will be necessary to check your entire system, in order to find possible errors or incompatibilities.

 

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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IsaacQ_Intel
Employee
692 Views

Hello MuneebRehman,

 

We hope you are doing fine.

 

Were you able to check the previous post?


Please answer my questions and provide me with the SSU report.


Let us know if you still need assistance.

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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IsaacQ_Intel
Employee
654 Views

Hello MuneebRehman,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Isaac Q.

Intel Customer Support Technician.


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