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Intel UHD 639 Graphics - Problem updating my drivers (Using google translator)

wintrz
Beginner
438 Views

I've been trying to update my graphics drivers for a while now, but when I try to do so I get an error saying there was an "error installing", I don't have a screenshot of this now because I get the following error, saying I can't scan.

 

I sent an email where they told me to use the "system support utility" I suppose to be able to see the data on my computer, but I don't know where to send it.

wintrz_0-1718497237865.png

 

wintrz_0-1718496938209.png 

 

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LeonWaksman
Super User
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In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

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wintrz
Beginner
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Heres the .txt file, thank you for the response !

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LeonWaksman
Super User
356 Views

 You have tried  to update your graphics driver using Intel DSA application. I suggest that you should do this manually. Download the latest version of the Intel® Graphics Driver 31.0.101.2128 and double click on the downloaded .exe file. Follow the on screen instructions. Additional explanation here.

 

Leon

 

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