Problem connecting second monitor - Intel HD graphics 5300

[NRafa]

Hi

I bought a Asus Notebook R301UA (win 10, 64-bit) that has a graphic card Intel HD graphics 5300. At first i could use with second monitor, but after a year it doesnt find/show the second monitor. I have resetted the computer several times and tried to install the graphic driver without any luck.

The output from the notebook is Micro HDMI.

Does anybody else this problem or knows how to solve it?

[idata]

Hello NIMILI,

I understand that the external monitor is no longer working. Let me apologize for any inconvenience this issue may be causing to you. In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Please also attach the Intel Graphics Driver Report. This link will show you how to generate it https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html Please run both reports with the external monitor connected to the computer. To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box. Regards,Fred D.

[NRafa · Accepted solution]

Hi

I bought a new cable and it seems that it works now.

Thank you.