Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Quando vou atualizar meu driver Intel® HD Graphics 530, na hora da instalação aparece um erro dizendo "Sistema operacional incompatível". Alguém sabe como resolver?

OMGitsMurilo
Beginner
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Erro.JPG

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n_scott_pearson
Super User Retired Employee
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By default, when you add an add-in graphics card, the BIOS will disable the on-processor graphics engine. You need to go into BIOS Setup and set the mode so that it keeps the graphics engine alive even if an add-in card is present.

 

...S

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n_scott_pearson
Super User Retired Employee
1,220 Views

What version of Windows are you running? Only 64-bit Windows 10 is supported on your processor.

 

The latest version of the drivers for processors supporting Intel HD Graphics 530 can be downloaded from here: https://downloadcenter.intel.com/download/29274/Intel-Graphics-Windows-10-DCH-Drivers?product=88345.

 

Now, this driver is a DCH driver. If the driver you currently have installed is a non-DCH driver, then you need to do the following:

 

  1. Download the DCH driver package to your desktop. Use the link above to get to the download page. Do not attempt to install this driver yet.
  2. Completely disable Internet access. Unplug your Ethernet cable and/or disable Wireless.
  3. Uninstall the existing, non-DCH driver.
  4. Reboot, keeping internet access disabled.
  5. Install the DCH driver you downloaded in Step 1.
  6. Reboot.
  7. Enable Internet access.
  8. Test.

 

Hope this helps,

...S

OMGitsMurilo
Beginner
1,220 Views

Eu tentei fazer esses passos, mas quando vou instalar o DCH driver, dá outro erro. Aparece essa mensagem>>>

OMGitsMurilo
Beginner
1,220 Views

Há outro problema acontecendo e acho que pode estar relacionado. Recentemente eu instalei uma RX 550 no meu PC e depois disso, o meu driver Intel HD Graphics 530 não aparece mais no Gerenciador de Arquivos. Isso deve estar relacionado, mas não sei como resolver, foi depois que coloquei a RX 550. Você sabe alguma solução?

n_scott_pearson
Super User Retired Employee
1,221 Views

By default, when you add an add-in graphics card, the BIOS will disable the on-processor graphics engine. You need to go into BIOS Setup and set the mode so that it keeps the graphics engine alive even if an add-in card is present.

 

...S

OMGitsMurilo
Beginner
1,220 Views

Ei cara! Eu ativei o Intel Graphics na BIOS, agora ele apareceu no Gerenciador de Dispositivos e consegui atualizá-lo na última versão! Thanks!

 

OMGitsMurilo
Beginner
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