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Unable to find audio driver for old Acer aspire 5600U

cp8
Novice
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Not sure if I'm in the right place but if not, please let me know where to check on this issue. I have an old Acer Aspire 5600 U. I'm unable to find an audio driver on the site (it doesn't even acknowledge my SSN so I can't ask anywhere there. Any idea where to find Intel audio drivers for Windows 10 and this computer? There is no sound but says Intel(R) Display Audio on Device Manager . Any help would be appreciated.  Thank you.

 

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AlHill
Super User
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The latest/last graphics driver (which includes the audio) can be found here:

https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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AlHill
Super User
1,227 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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cp8
Novice
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I've attached the scan results... the device mgr says its installed but the speaker icon on taskbar says speaker set up Unknown and no audio output device  is installed.  This never had a separate speaker, only used the internal sound.  Intel doesn't show a update for this driver...  any way to get sound back on this computer?  (it is 10 years old and hadn't been used for a long time, but everything else ...so far... seems to be working fine.)  Please let me know if you see anything in this scan that could be of help to fix this.  I did the driver update and check on the computer, and Intel says its installed and no problems. I tried the uninstall then restart but nothing.  Thanks again for help

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AlHill
Super User
1,208 Views

The latest/last graphics driver (which includes the audio) can be found here:

https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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cp8
Novice
1,192 Views

I did the install and restart but it only put in a video display driver... no audio still... any other ideas?  I really appreciate your expertise.  

Thanks

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