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I just installed the latest driver. I noticed that the GPU supports shaders up to 6.6, but the driver only up to 5.1, which makes it impossible to play games based on UE 5. Do you plan to provide support for Shader Model 6.6 in the future?
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Hello matko,
Thank you for posting in Intel Communities.
I will review your inquiry internally. Kindly allow us some additional time, but rest assured that we will provide you with an update as soon as possible.
Best regards,
Caguicla C.
Intel® Customer Support Technician
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Hi Matko,
Thank you for waiting for our
update.
We are in the initial phases of our investigation of your concern, and we are suspecting
misreported values on the software.
To remove this possible issue,
kindly do the following:
2. For reference, you may
check this page, https://www.intel.com/content/www/us/en/support/articles/000097655/graphics.html.
2. It would really help us if
we can get more information about your system. Please download and run our
Intel® System Support Utility from this page,. To run it, please press "Scan".
After the scan is finished, click next and there will be a save button, giving
you an option to save the logs to a text file, please do so and attach the file
on your reply. You can refer to How to get the Intel® System
Support Utility Logs on Windows* for
instructions.
Best Regards,
Alfred S
Intel® Customer Support Technician
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I am sending information about my system
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Hello Matko,
Thank you for providing the requested logs.
To proceed with our troubleshooting, could you please verify whether a clean installation of the driver was completed?
Best regards,
Caguicla C.
Intel® Customer Support Technician
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Hello Matko,
Good day!
I am sending this message to verify whether a clean installation of the driver was completed.
Best regards,
Caguicla C.
Intel® Customer Support Technician
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Hello Matko,
We have not received a response to this request yet. Should you require further details or assistance, kindly submit a new inquiry, as we will not be monitoring this thread moving forward.
Best regards,
Caguicla C.
Intel® Customer Support Technician
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I have an intel i7 1355U and intel iris xe graphics and the normal directx12 is enabled in settings but in unreal engine and in fortnite it says dx12 is not supported on my system even when i force it with a command in epic games, I dont think this is epic's problem I think it has something to do with my system but it SHOULD support it from research
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